Casino Operations Analyst
About The Position
Responsible for analysis of all aspects of the Casino Operations Department through collection and evaluation of data obtained through various technical systems, reporting platforms, and direct observation.Analyzes and provides recommendations regarding the types of games offered, slot and table mix, and configuration of the casino floor to maximize performance and guest experience.Provides data-driven recommendations that directly inform operational, marketing, staffing, and capital allocation decisions.Communicates opportunities, challenges, trends, and results to the VP of Marketing & Analytics and other leadership through regular meetings, presentations, and written reports.Performs ongoing observation and analysis of labor utilization and staffing models and evaluates their correlation to revenue performance, operational efficiency, and guest service outcomes.Reviews daily, weekly, and monthly management reports to identify trends, variances, and opportunities for improved operating efficiencies.Generates periodic analytical reports to support monthly financial statements, budgeting, forecasting, and strategic planning initiatives and prepares financial schedules and supporting documentation that exhibit departmental performance and operational results.Assists with the preparation of department budgets; conducts research and analysis to support budget development and presents findings to leadership for review.Defines and documents analytical findings to support decision-making and assists leadership in evaluating performance against established goals.Reviews department monthly profit and loss statements with leadership; conducts analysis to explain performance drivers and assists with strategies to meet or exceed revenue and expense targets.Develops, monitors, and refines key performance indicators (KPIs) related to gaming performance, labor efficiency, and guest experience.Utilizes business intelligence tools, data visualization techniques, and reporting platforms to translate complex data into clear, actionable insights for non-technical audiences.Conducts regular data quality audits to ensure accuracy, consistency, and reliability of operational and financial data.Produces market and competitive studies related to the gaming industry and competitive set.Creates and presents specialized training for department management as needed related to analytics, reporting, and performance interpretation.Serves as backup to the department scheduler; must be able to understand and produce schedules in accordance with company guidelines and labor considerations.
Requirements
- High school diploma or equivalent.
- Bachelors degree in analytics, business, finance, economics, or a related field.
- Three or more years of experience in financial analysis, quantitative analysis, or operational analytics required.
Nice To Haves
- Casino or gaming industry experience preferred.
Responsibilities
- Responsible for analysis of all aspects of the Casino Operations Department through collection and evaluation of data obtained through various technical systems, reporting platforms, and direct observation.
- Analyzes and provides recommendations regarding the types of games offered, slot and table mix, and configuration of the casino floor to maximize performance and guest experience.
- Provides data-driven recommendations that directly inform operational, marketing, staffing, and capital allocation decisions.
- Communicates opportunities, challenges, trends, and results to the VP of Marketing & Analytics and other leadership through regular meetings, presentations, and written reports.
- Performs ongoing observation and analysis of labor utilization and staffing models and evaluates their correlation to revenue performance, operational efficiency, and guest service outcomes.
- Reviews daily, weekly, and monthly management reports to identify trends, variances, and opportunities for improved operating efficiencies.
- Generates periodic analytical reports to support monthly financial statements, budgeting, forecasting, and strategic planning initiatives and prepares financial schedules and supporting documentation that exhibit departmental performance and operational results.
- Assists with the preparation of department budgets; conducts research and analysis to support budget development and presents findings to leadership for review.
- Defines and documents analytical findings to support decision-making and assists leadership in evaluating performance against established goals.
- Reviews department monthly profit and loss statements with leadership; conducts analysis to explain performance drivers and assists with strategies to meet or exceed revenue and expense targets.
- Develops, monitors, and refines key performance indicators (KPIs) related to gaming performance, labor efficiency, and guest experience.
- Utilizes business intelligence tools, data visualization techniques, and reporting platforms to translate complex data into clear, actionable insights for non-technical audiences.
- Conducts regular data quality audits to ensure accuracy, consistency, and reliability of operational and financial data.
- Produces market and competitive studies related to the gaming industry and competitive set.
- Creates and presents specialized training for department management as needed related to analytics, reporting, and performance interpretation.
- Serves as backup to the department scheduler; must be able to understand and produce schedules in accordance with company guidelines and labor considerations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
