Players Club Casino Host
About The Position
Feather Falls Casino is seeking motivated individuals to join the #1 place to work in our area. Come be part of our Marketing team. Experience the premier place to work in all of Northern California. We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California’s Best Team. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family. We are California’s Best Bet! Position Summary Serve as primary point-of-contact on the casino floor to increase customer’s level of play in the casino; coordinate activities resulting in increased visits and customer loyalty.
Requirements
- Education Level – High School Diploma.
- Experience – 2 years in Customer Service/Public Relations/Hospitality field.
- Computer proficiency in Microsoft Office and industry related applications.
- Knowledge of general hotel operational procedures and systems.
- Exceptional interpersonal skills and the ability to foster strong relationships with customers.
- Knowledge and Skills
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
- Class B Gaming License
Responsibilities
- Tracks players play history.
- Promotes events on casino floor and builds relationships with customers.
- Establish foundation for new clientele that will convert them to returning customers.
- Hosts/attends special events on and off property.
- Builds and monitors customer mailing list.
- Assists Slot Club Manager as a part-time supervisor when needed.
- Works in Players Club
- Assists Entertainment Department.
- Builds and monitors customer mailing list.
- Arranges slot tournaments and special events.
- Adhere to company and department policies and procedures.
- Maintain a professional appearance at all times.
- Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather Falls Casino Internal control policy Suspicious Activity Compliance Program.
Benefits
- Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance
- Generous Paid Time Off plan
- 401K with Match
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
501-1,000 employees
