Casino Host
About The Position
Casino Host: A casino host is a hospitality specialist dedicated to elevating the guest experience on the gaming floor. Responsibilities Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures. Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees. Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service. Responsible for generating a positive and friendly atmosphere for all casino customers. Greets guests in pit and slot areas and assists in issuing complementaries. Obtains information on new players, forwards information to service desk to create player cards and maintains their player base. Makes follow-up contact to insure return of business with new and inactive customers. Performs other related duties as assigned. This position issues comps but does not comp to the level which requires a casino key employee license as required by N.J.A.C. 19:41-1.1(b)5 and N.J.A.C. 19:45-1.9B.
Requirements
- Associate's degree preferred.
- Three (3) years work experience involving extensive contact with customers or general public.
- Excellent communication skills necessary.
Nice To Haves
- Associate's degree preferred.
Responsibilities
- Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
- Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
- Responsible for generating a positive and friendly atmosphere for all casino customers.
- Greets guests in pit and slot areas and assists in issuing complementaries.
- Obtains information on new players, forwards information to service desk to create player cards and maintains their player base.
- Makes follow-up contact to insure return of business with new and inactive customers.
- Performs other related duties as assigned.
Benefits
- Continued career development and growth opportunities
- Generous employee discounts on dining, retail and hotels
- Multiple health benefit plans to suit your needs
- Paid sick leave
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Food Services and Drinking Places
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
