Casino DUAL RATE Table Games Floor Supervisor

Choctaw Nation of Oklahoma•Durant, OK

9h•$28

About The Position

Job Purpose or Objective(s): Responsible for supporting and ensuring operations run smoothly in a dual capacity through positive interactions with guests, resolution of disputes, and management of floor operations on an ongoing basis. Proficiently deal table games observing rules and regulations. You will report to the Director of Table Games/TG Manager/TG Shift Manager. $28.03/Hour | Part Time | Shift Variable Primary Tasks (Floor Supervisor): 1. You will follow the Anti-Money Laundering (AML) Program and its regulations including Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements 2. Observe and document the performance of team members, ensuring adherence to casino procedures. 3. Oversee and maintain the integrity of Table Games activity. 4. Approve and oversee count table inventory at the beginning and end of shifts. 5. You will facilitate fills or credits of gaming cheques for tables within an assigned section or shift. 6. Address minor guest complaints. 7. Directly manages the dealers. 8. Responsibilities include planning, assigning, and directing work; give input on performance appraisal; rewarding and disciplining associates per approved casino policies; address complaints and resolve problems. 9. Perform other tasks as assigned. Primary Tasks (Dealers): 1. You will review and communicate table game activities with supervisors and managers. 2. Answer customer or public inquiries regarding general gaming procedures, payouts. 3. Clean work area as designated by management. 4. Verify identification of customers when needed. 5. You will sign and date all paperwork. 6. Perform other tasks as assigned. About the Choctaw Nation The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Requirements

Maintains a knowledge of Table Games.
Must be knowledgeable in the games they oversee and know the requirements of the positions (dealers).
Excellent oral or written (legible) communication techniques.
Prior management experience required.

Responsibilities

You will review and communicate table game activities with supervisors and managers.
Answer customer or public inquiries regarding general gaming procedures, payouts.
Clean work area as designated by management.
Verify identification of customers when needed.
You will sign and date all paperwork.
Perform other tasks as assigned.

Benefits

Free gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wages access once per week for hourly Associates
Pet insurance
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
Teladoc
On Site Dental Clinics (Jet Dental)
On Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost (Virgin Pulse)
Maternity Care Program (Benefits provided by the Choctaw Nation are based on employment classification)