Casino Delivery Supervisor

bet365 • Marlton, NJ

56d • $65,000 - $75,000

About The Position

As a Casino Delivery Supervisor, you will be responsible for guiding and developing your team to deliver exceptional gaming products, ensuring a focus on quality and an outstanding customer experience. We are seeking a dynamic and detail-oriented Casino Delivery Supervisor to join our team, playing a crucial role in the success of our online gaming offerings. In this role, you will lead and develop a team dedicated to delivering an exceptional gaming product experience. You will oversee daily operations, ensuring that quality remains the top priority in our delivery process. As a leader, you will cultivate a culture of excellence and collaboration, empowering your team to thrive in a fast-paced environment. Flexibility to work evenings, weekends, and public holidays is required to support our critical release and testing cycles. The salary range for this position is $65,000 - $75,000.

Requirements

• Strong interest in the online gaming industry and a passion for delivering quality products.
• Proven leadership skills with experience in team management and development.
• Excellent written and verbal communication skills.
• Keen attention to detail and strong analytical abilities.
• Ability to manage multiple priorities and drive team performance in a fast-paced environment.
• Proficient in using tools like Jira, Google Analytics, and other reporting platforms.

Responsibilities

• Leading the Games Delivery team to ensure the highest standards of gaming product delivery to our customer experience.
• Creating and optimizing processes related to issue reporting, task management, and game release procedures.
• Conducting coaching and performance management to develop team members and enhance their skills.
• Identifying and escalating issues related to game compliance, quality, and user experience while providing actionable recommendations for improvement.
• Maintaining clear communication with internal stakeholders and third-party providers to facilitate efficient game delivery.
• Overseeing the management of gaming systems and applications, ensuring proper setup and functionality for testing and release activities.
• Staying up to date with industry regulations and trends to ensure all products adhere to compliance standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed