Casino Analyst

Kickapoo Lucky Eagle Casino•Eagle Pass, TX

6d•Onsite

About The Position

The Casino Analyst will collaborate closely with EGD Management to define and meet the department's revenue goals. Objective analyses of gaming operations, specifically EGDs or Class II games, will be conducted in order to make informed decisions regarding EGD placements, relocations, removals, and improvements. The key responsibility is to present these findings and recommendations with clarity and professionalism, guided by the expertise of the Lead Casino Analyst.

Requirements

Must have High School Diploma or GED.
Successful completion of two (2) years of college level courses in computer or software science. May be substituted with Bachelor's Degree in Business Administration.
Three (3) years prior experience with casino slot accounting systems, player tracking systems including Viz Explorer / Quick Custom Intelligence, or comparable analytic system.
Must have extensive knowledge of casino slot department or EGD operations including the technical aspects of all EGD machines and guest services standards.
Must have advanced computer skills to effectively navigate various computer application systems and use complex programs.
Three (3) years of casino gaming experience in Slots or three (3) years of demonstrated experience working as an analyst in a large volume company.
Experience in analytics, creating tables, spreadsheets, graphs, trend lines or forecasts.
Strong communication skills in English both written and oral.
Must be able to obtain and retain a KTTT Gaming Commission License, including successful completion of background check necessary to obtain and maintain license. Responsible to keep all documents current and valid at all times.
Must be able to provide authorization to work in the United States.
Must be at least 18 years of age.
Must have access to reliable transportation to commute to and from work.
Must comply with KLECH handbook, internal policy and procedures, and gaming regulations set within KLECH.

Nice To Haves

Spanish or other language skills a plus.
Qualified Kickapoo Traditional Tribe of Texas Members and qualified Native American preference is observed.
Self-driven with the ability to work independently meeting deadlines with minimal supervision.
Ability to maintain effective relationships with all Team Members.
Ability to work under pressure in a fast paced, stressful environment.
Ability to meet multiple deadlines and multi-task.
Ability to have strong critical thinking, analytical, and guest service skills.
Must possess a positive attitude with strong organizational qualities.
Ability to add, subtract, multiply, and divide in all units of measure.
Ability to define problems, collect data, establish facts, and draw conclusions.
Ability to understand complex instructions and material.
Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds.
Ability to work effectively with individuals and demonstrate teamwork.
Ability to maintain confidentiality.
Ability to follow and comply with established Casino guest service programs.
Ability to analyze large amounts of data quickly and accurately.
A strategic, collaborative mindset and curiosity for uncovering customer trends that drive results.
Ability to recognize positive and negative trends affecting the business.
Strong attention to detail, with a high degree of accuracy in work product.

Responsibilities

Ensure compliance with the applicable Tribal, Federal, other laws, Gaming Regulations, and Kickapoo Lucky Eagle Casino and Hotel policies and procedures.
Ensure the highest possible standards of guest services by properly listening and responding to guest and team member concerns and questions.
Provide rapid short-term support for analysis requests.
Conduct a thorough analysis of product performance and user behavior, including activity patterns throughout the day and general usage trends and more to inform strategic planning
Utilizes firsthand observations, sophisticated analytical tools, and basic modeling techniques to enhance revenue while optimizing expenses.
Prepare and present executive summary of analytical and operational results to leadership as requested.
Support budgeting by analyzing operating metrics, cost breakdowns, financial outcomes, and relevant data to identify significant variances that may impact overall performance.
Identify and evaluate opportunities for enhancing revenue yield from primary sources.
Work with vendor analytic teams, marketing analytic teams, or external sources to obtain and present accurate gaming performance records and analysis.
Engage in the processes of suggesting, presenting, planning, implementing, and evaluating all aspects related to machine placements, relocations, and device exchanges.
Assist with updating and distributing AutoCAD Floor Layouts, and EGD Master to EGD Management.
Identify self-development needs and training to perform at the highest level, and keep abreast of latest gaming analytic trends or processes.
Work with and utilize KLECH approved analysis systems, Viz Explorer/Quick Custom Intelligence, or Excel spreadsheets to acquire on spot snapshot analysis, thorough planning analysis, win/loss or trend patterns, demographics or play patterns of all EGDs, and/or our playing guests as needed.
Routinely prepare analytic reports such as, but not limited to, before and after snap shots, daily snap shots, 90, 180, 365 day and life to date gaming analysis to determine improvement or critique gaming moves, conversions game swaps, or promotional affects.
Utilize complex computer programs to create spreadsheets, graphs and/or trend lines.
Work with the Director of EGD or other senior-level Department Heads to achieve revenue goals.
Fulfill the role of EGD Specialist as needed.
Attend and participate in all department and casino mandatory meetings as required.
Demonstrate and promote KLECH core values and EGET skills.
Manage and maintain the security of confidential information entrusted to the position.
Attend and satisfactorily complete all required training as assigned.
Monitor compliance with Federal currency transaction reporting requirements, Title 31 requirements, and IRS Currency Transaction Reports and property established Anti-Money Laundering policies. Maintain accurate MTL, MIL, CTR, and SAR as needed.
The essential functions listed above are not an all-inclusive list but rather a general representation of the duties and responsibilities pertinent to this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the Director.
Perform other duties as assigned.