Cashiers and Collections Supervisor - Accounting Supervisor Inter (FA26028)

Minnesota State Colleges and Universities•Mankato, MN

1d•$27 - $41•Onsite

About The Position

The Cashiers and Collections Supervisor is responsible for supervising the cashier’s operations and overseeing the collections process of student and customer accounts. This position confirms accurate processing of payments, refunds and accounts receivable transactions while maintaining compliance. The supervisor will ensure proper procedures and policies are established and maintained. Recommend and implement new procedures to establish efficient operations. Participate in various audits by providing supporting documentation, reports and procedure review. Maintain inventory of Cashier Office equipment and maintenance. Provide excellent customer service to students, department staff, and external customers regarding billing, payments, and collections. Analyze customer accounts and solve complex accounting challenges.

Requirements

A minimum of six (6) years professional experience working directly in accounting or business.
Demonstrated knowledge of Generally Accepted Accounting Principles (GAAP) sufficient to analyze, interpret and prepare complex financial records and reports; locate errors; and recommend solutions.
Knowledge of private or governmental accounting system, sufficient to query and compile records and reports, and assist with preparation and maintenance of spending plans, financial status reports and budget requests.
Working knowledge of electronic spreadsheets, work processing software, computers and other office equipment including Microsoft Word, Excel and Outlook.
Demonstrated customer service skills sufficient to explain accounting information to internal and external customers and effectively discuss issues in difficult situations.
Ability to provide effective supervision and personnel management skills.
Work safely at all times, which includes but is not limited to, participating and completing all required safety trainings, as well as performing all job tasks in accordance with Minnesota State University, Mankato policies and procedures utilizing appropriate tools, equipment and personal protective equipment.

Nice To Haves

Demonstrated commitment to fostering a diverse working and learning environment.
Bachelor’s degree in accounting or business related major.
Ability to provide leadership and coordination of administrative services within and among university departments that will result in excellent customer service.
Work experience with cash handling, PCI compliance, collections and payment processing policies.
Demonstrated effective time management skills to

Responsibilities

Supervising the cashier’s operations
Overseeing the collections process of student and customer accounts
Confirming accurate processing of payments, refunds and accounts receivable transactions while maintaining compliance
Ensuring proper procedures and policies are established and maintained
Recommending and implementing new procedures to establish efficient operations
Participating in various audits by providing supporting documentation, reports and procedure review
Maintaining inventory of Cashier Office equipment and maintenance
Providing excellent customer service to students, department staff, and external customers regarding billing, payments, and collections
Analyzing customer accounts and solve complex accounting challenges

Benefits

11 paid Holidays
Vacation Time
Sick Time
six weeks of Paid Parental Leave
low cost medical and dental insurance with low deductibles ($250 - $1500)
a Pension Plan
457(b) and 403(b) retirement plans and other retirement investment options
pre-tax medical and dental expense (with roll-over option) and dependent care accounts
employer paid life insurance
short and long term disability
professional development and a tuition waiver program for employees and their dependents