Accounting Specialist - Collections

Contact Discovery Services•Washington, DC

4d•$55,000 - $65,000•Remote

About The Position

A leading eDiscovery technology and consulting firm headquartered in Washington, DC is looking for an Accounting Specialist to join our team. The qualified candidate is a motivated professional with strong accounting knowledge, capable of meeting deadlines, working independently, and adhering to the monthly accounting cycle. The Accounting Specialist will provide comprehensive support in the collections process, ensuring the timely receipt of invoice payments and maintaining consistent follow-up with clients regarding outstanding balances. This role requires proactive communication, attention to detail, and diligent tracking of accounts to secure payments and reduce overdue receivables The successful candidate will collaborate closely with customers and internal teams to resolve payment issues efficiently, uphold company standards, and contribute to the overall financial health of the organization.

Requirements

Possesses over 3+ years of experience in accounting, collections and billings.
Displays strong self-motivation and independence, consistently taking ownership of tasks and meeting deadlines.
Demonstrates proficiency with Intuit QuickBooks Enterprise.
Excellent communication skills, with ability to navigate web portals and effectively manage email correspondence.
Experience with Microsoft Office applications such as Outlook, Excel, and Word, along with Adobe Acrobat.

Nice To Haves

Familiarity with Quickbase

Responsibilities

Initiate and manage collection activities through professional email and telephone communication to ensure timely receipt of payments from clients.
Conduct ongoing and systematic follow-ups with customers to secure prompt payment of outstanding invoices and reduce overdue balances.
Ensure diligent and accurate documentation of all collection activities, maintaining up-to-date records and detailed notes in real time.
Maintain and update collection correspondence templates, exercising sound judgment to select and tailor communications appropriate to each customer situation.
Oversee and manage severely past due accounts by issuing advanced (Tier 3/Tier 4) collection notices and keeping senior management informed of status and progress.
Focus on accounts with balances overdue by more than 90 days, investigate root causes for non-payment, and coordinate with relevant internal departments to resolve issues.
Collaborate closely with Sales and Project Management teams to address and resolve payment discrepancies or disputes efficiently.
Execute regular and structured collection processes to achieve effective recovery of past due balances and contribute to the company’s financial objectives.
Other tasks as assigned by the Controller.