Cashier/Customer Service- Rainbow Blossom Natural Foods Brownsboro Rd Market

Rainbow Blossom • Louisville, KY

5d • Onsite

About The Position

Rainbow Blossom was founded in 1977 by Rob and Pumpkin Auerbach and is proudly managed today by their daughter, Summer Auerbach. For nearly 50 years, we've been a thriving part of the Louisville community, dedicated to health, wellness, and improving quality of life-for our employees, our customers, and our community. At Rainbow Blossom, we celebrate individuality and welcome team members from all walks of life. We provide a professional, supportive environment that encourages both career growth and personal well-being while reflecting our mission to improve quality of life. We are hiring a Cashier to provide friendly, accurate, and efficient checkout service while supporting daily store operations. This role is ideal for someone who enjoys customer interaction, teamwork, and contributing to a positive store environment. Cashiers are responsible for processing customer purchases accurately, assisting customers throughout the store, and supporting operational needs during slower checkout periods. This position reports to the Store Manager and any designated Person in Charge (PIC). This position is hourly and may be scheduled up to 40 hours per week.

Requirements

• Friendly, professional demeanor
• Strong attention to detail and accuracy
• Dependable and team-oriented
• Willingness to learn and accept feedback
• Ability to multitask in a fast-paced environment
• Flexibility to work evenings, weekends, and holidays

Responsibilities

• Provide excellent customer service at all times
• Greet customers warmly with eye contact and a smile
• Assist customers in locating products; escort them when possible
• Offer product suggestions and preparation ideas when appropriate
• Answer customer questions using product knowledge; refer unresolved issues as needed
• Assist customers with special orders
• Share customer feedback and requests with the appropriate team member
• Accurately process customer purchases using correct prices, PLUs, and departments
• Follow all cashiering policies and procedures
• Call for backup as needed to keep checkout lines moving efficiently
• Bag purchases according to SOPs and offer carry-out assistance when needed
• Encourage customers to sign up for Rainbow Rewards
• Answer and route phone calls and take messages as needed
• Maintain a clean, organized checkout area
• Handle returns following established procedures
• Set up cash drawers at the start of shifts following procedures
• Close and balance drawers accurately at shift end
• Obtain change from the safe as needed
• Complete daily cash flow paperwork and deposits
• Make safe deposits and act as a witness when required
• Follow all store policies, procedures, and safety standards
• Work collaboratively and respectfully with coworkers
• Follow assigned schedules and complete tasks as directed
• Alert the PIC or Store Manager to safety concerns, equipment issues, or disruptive behavior
• Attend department and all-staff meetings
• Assist with training new staff in cashiering, cash handling, and store procedures
• Stock shelves and end caps; rotate and face products
• Pull short-dated or low-quality items following established procedures
• Label items accurately and report pricing discrepancies
• Receive and assist with small deliveries as needed
• Maintain cleanliness of shelves, coolers, counters, and bins
• Clean restrooms and restock supplies
• Remove trash and recycling; sweep and mop floors
• Use equipment safely and report maintenance issues to the PIC
• Lift up to 20 lbs frequently and up to 50 lbs occasionally
• Stand, walk, bend, twist, and bag items frequently
• Squat or kneel occasionally; climb rarely
• Work primarily indoors in a climate-controlled environment
• Occasionally work outdoors or in varying temperatures

Benefits

• Be part of a family-owned business with deep roots in Louisville's health and wellness community
• Supportive, collaborative, and positive work environment
• Opportunities for growth and skill development
• Employee discounts and staff perks
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed