Lori's Natural Foods: Customer Service Team Member
About The Position
Lori's Natural Foods Position: Customer Service Team Member Employment Status : Full-Time Starting Salary : $17.00 per hour Schedule: Scheduled for a 40-hour work week FLSA Status: Non-Exempt Customer-focused work. Healthy products. A supportive, family-run store. Lori's Natural Foods is an independent, family-operated, local grocer focused on high-quality, healthy, and natural products. Our customers are the heartbeat of our store, and our team plays a key role in helping them make informed choices that support their well-being. We value thoughtful service, teamwork, and a strong connection to our community. This role is intended to be long-term, with opportunities to grow and advance over time. Scheduling & Availability Full-time only, 40 hours per week Evening and weekend availability is required
Requirements
- Standing for extended periods
- Frequent bending, twisting, reaching, and lifting
- Continuous lifting from 20-50lbs
- Ability to work in areas with cooler or cold temperatures, including refrigerators and freezers
- Working in a fast-paced retail environment
- Strong attention to detail and accuracy
- Some work areas may require climbing ladders and sufficient eyesight to read expiration dates and labels
- Genuine interest in health, wellness, and natural products
- Warm, people-first customer service approach
- Reliable attendance and follow-through
- Comfort working independently and as part of a team
- Willingness to pitch in wherever needed
Nice To Haves
- Prior grocery, natural foods, or retail experience is preferred but not required.
Responsibilities
- Providing warm, helpful, and attentive customer service throughout the store
- Assisting customers at the register and on the sales floor
- Stocking, facing, and organizing products
- Monitoring product quality, including checking expiration dates and tags
- Performing cleaning and tidying tasks, such as sweeping and organizing
- Answering phones and assisting with customer questions and orders
- Supporting other departments as needed to keep the store running smoothly
- Remaining productive and self-directed during both busy and slower periods
Benefits
- Paid time off (PTO)
- Health insurance
- Retirement benefits
- Employee discount on healthy foods and supplements
- Opportunities for growth and advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
