Cashier

Earth Burger Inc•San Antonio, TX

12d•$11•Onsite

About The Position

Earth Burger is a fun, exciting, established fast food concept focusing on a Plant Based Menu. We’re looking for passionate individuals who can demonstrate speed, guest service, friendly smiles, and a desire to take a leap with a growing company. With National recognition and plans to expand, Earth Burger is positioned for continued growth. The Cashier will manage all monetary exchanges in the restaurant by taking orders and ringing up transactions, serve as a liaison between the customer, the managerial staff and the kitchen staff, and keep the front area of the restaurant clean and well stocked.

Requirements

Earth Burger provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Earth Burger complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Responsibilities

Greet all customers with a friendly smile when they enter the restaurant
Provide superior customer service products to our customers by ensuring each product meets standards and accurately reflects the customers order
Record customer orders, both at the counter and at the drive-through (if applicable)
Transfer orders to the kitchen to ensure their preparation
Monitor orders and ensures their prompt delivery
Help package food in boxes and bags
Help cook food and otherwise works in the kitchen, when necessary
Up-sell in-store promotions, when applicable
Listen to and resolves customer complaints, suggestions, and inquiries
Keep the counter and dining area neat and clean
Sweep and mops the floor regularly
Restock napkins, straws, lids, and other supplies in the dining area
Take money from customers and provides correct change
Process credit card and debit card transactions
Keep track of a cash drawer and ensures it is balanced at the end of the shift
Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances
Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
Uphold all ServSafe guidelines
Solicit customer feedback, share feedback with team, and use feedback to improve restaurant operations and build brand loyalty
Handle point of sale (POS) system, transactions and payments with accuracy
Seek ways to improve guest satisfaction, ask questions, commit to follow through
Set and maintain a high level of standards, display a passion for results, while consistently meeting or exceeding goals
Act as a role model to new and current staff
Contribute to the overall team performance and understand how your role relates or affects the roles of all other positions
Respond positively to coaching and feedback
Operate with integrity, honesty, accountability and treat others with respect
Maintain communication with general manager and team members
All other duties as assigned