Cashier at Recycling Centers

County of Mecklenburg, NC • Charlotte, NC

4d • $20 - $25

About The Position

At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Working at Mecklenburg County for LUESA, (Land Use and Environmental Service Agency) you will help to provide key services that will contribute to an exceptional quality of life for Mecklenburg County residents. LUESA’s responsibilities range from enforcing building and zoning codes to managing water and air resources for future generations.
Working with LUESA provides an opportunity to partner with some of the most creative minds and inspiring leaders. If you are interested in working for a collaborative team that is driven by success and innovation you have found the right organization. We welcome talented, high-energy, fun team members to partner with our community to enhance our quality of life through environmental stewardship and economic vitality.
MORE ABOUT THE ROLE:
This position is a “floating” cashier. It is a front-line job located at our Solid Waste Recycling Centers (Foxhole, Compost Central, Hickory Grove, and North Mecklenburg). It requires the ability to work at any of the four sites with little notice. This position may be required to travel to two different locations on a workday. The employee must have the ability to obtain transportation in this case.
Work Schedule: The work week schedule for this position is (four 10-hour days) and working most Saturdays is required. All shifts are from 6:30 AM to 4:30 PM; however scheduled days will vary week to week.
Position Summary
Responsible for accurately assessing and collecting fees at recycling centers and landfill. Involves
screening and inspecting loads, calculating disposal fees using the Solid Waste Fee Ordinance, and
providing effective customer service. Requires flexibility in work location, including potential travel
between sites, and includes working most Saturdays. Ability to work independently and make informed
decisions based on established policy and procedure. Requires excellent customer service skills with
frequent customer interaction.

Requirements

• Minimum four years' cash handling and customer service
• High School diploma
• May require a valid North Carolina or South Carolina Driver's License
• May require County Driving Privileges
• Knowledge of Budgetary and accounting principles
• Federal, State, and local laws, rules, and regulations
• Governmental accounting procedures and generally accepted accounting principles
• Arithmetic, algebra, geometry, calculus, statistics, and their applications
• The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Principles and processes for providing customer service
• Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting
• Understanding written sentences and paragraphs in work related documents
• Talking to others to convey information effectively
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Using mathematics to solve problems
• Applied Learning: Assimilating and applying new job-related information in a timely manner.
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided.
• Decision Making: Identifying and understanding issues, problem and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probably consequences.
• Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence.
• Intermediate in various computer applications including Microsoft Office Suite

Nice To Haves

• Cash handling and customer service experience

Responsibilities

• The Weighmaster must possess the ability to work at any of the recycling centers with a varied schedule during daytime hours.
• As the fee collector, you screen the load to determine if it meets the requirements and what is to be charged. You are required to ask questions and look at loads either physically or using cameras. Enclosed vehicles/trailers should be physically inspected.
• Training will be provided to become knowledgeable in Solid Waste operations and fee structure.
• If the load is deemed chargeable, the fee collector determines the amount to be charged using the scales and applicable software. Assess disposal charges based upon established fee schedules. Collect fees from Solid Waste facility users via acceptable payment methods.
• Accurately manage high volume of transactions.
• Process a ticket for each transaction using the applicable software.
• Educate and assist customers with the disposal of certain types of debris.
• Communicate effectively to correctly inform the public about Solid Waste recycling processes.
• Perform end-of-day tasks such as completing a collection report, printing and closing batch reports, and running credit card reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED