Cashier

Lenny's Payroll, LLC-posted just now

Entry Level

Plainfield, IL

251-500 employees

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Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales.

Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling and making sure products are available for purchase
Runs a Point of Sale (POS) system and monitors customer lines in order to expedite the sales process; interrupts all other activity when customer service is needed
Maintains knowledge of products and services offered by the Company and takes an active role in promoting programs introduced by the company
Adheres to Federal, State and local regulations and prohibits the sale of age restricted products to individuals under the minimum age requirement
Listens and responds to customer requests, follows immediate customer satisfaction guidelines to resolve customer concerns and forwards information to Management as needed
Cleans and maintains the store area including, but not limited to, cleaning counters, equipment, floors, cabinets and external areas. Performs light maintenance duties as assigned
Helps ensure equipment is operating correctly. Communicates to Management when maintenance is needed
Learns and follows applicable policies and procedures including, but not limited to, grooming, cleanliness, uniform policy, eating, drinking and smoking policy and overall professional appearance, as is outlined in the Company Handbook.
Assists in maintaining a safe environment and complies with all health and sanitation best practices and procedures
Helps ensure proper stock levels, dating and rotation of all food products and supplies
Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed
Reports all time worked on or off site, for appropriate compensation
Completes other duties, including special projects, as assigned by Management

Basic computer skills
Exceptional customer service skills
Good verbal and written communication skills
Understanding of store functions and operations
Capable of working in a fast-paced environment and ability to work as a member of a team
Ability to model proper workplace behavior, including being respectful, honest and fair
Ability to perform repeated bending, kneeling, twisting and overhead reaching
Ability to work in intermittent temperature, e.g., outside by the pumps and in the cooler
Ability to stand for an entire shift
Ability to frequently lift between 5 to 20 pounds
Ability to occasionally lift up to 50 pounds

Customer service experience preferred

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