Cashier

BRATTLEBORO FOOD COOP•Brattleboro, VT

6h•Onsite

About The Position

The Brattleboro Food Co-op is a community-owned organization with 50 years of history, committed to improving the quality of life for its community, one meal at a time. They are continually innovating, investing in the future, and offer opportunities for personal and professional growth, with about half of their managers promoted from within. The Co-op values its employees, offering competitive wages, great benefits, and an excellent work-life balance. The purpose of the Cashier role is to accurately cash out customers in a friendly, courteous manner and assist customers as needed and appropriate.

Requirements

Experience working with a touch screen cash register
Experience handling large amount of money accurately
Experience working in a customer service setting
Ability to work as part of a team
Ability to function independently
Familiarity or interest in natural foods
Ability to perform basic math, including but not limited to addition, subtraction, multiplication, division, fractions, and percentages.
Must be able to work weekends.

Responsibilities

Maintain polite, friendly and helpful attitude towards internal and external customers.
Become familiar with co-op policies in order to answer questions.
Refer un-resolved questions or issues to Front End Lead.
Refer customers without check-writing privileges to the Customer Service booth to fill out an application.
If a customer wants to be become a shareholder send them to the Shareholder Service booth, if no one at the shareholder service booth get someone in the front end to help them out.
Unobtrusively and politely requests, by gesture and/or voice, the need for help at the register by supervisor or head cashier.
Distribute any co-op information to customers when asked by the Front End Manager.
Follow dress guidelines: no stained, revealing, or torn clothing; no open-toed shoes or sleeveless shirts.
Maintain checking area in clean, orderly condition.
Answer phone and refers call to appropriate staff when Supervisor or HC are not available.
Keep drawer to register closed except when: (a) finishing a transaction; (b) getting change from the house bank.
Adhere to safe working conditions and promotes health & welfare.
Come to work on time.
Take breaks when appropriate & comes back from break on time.
Provide support and help to others.
Foster a cohesive, supportive work environment by contributing to department goals and sharing information, ideas, and solutions.
Attend quarterly Front End meetings.
Accept responsibility for personal decisions and actions.
Exemplify honesty, integrity and ethics.
Check out customer purchases with accuracy.
Check register rolls and change as needed.
Prepare $400 drawer at the end of shift and place rest of money (in order), checks, gift card slips, coupons, count your drawer twice at the end of your shift to ensure your drawer is on.
Inform the front end supervisor if your drawer is off at the end of your shift.
Keep adequate change in register.
Write down change request on laminated form in blue bag at every register and give to the head cashier or supervisor.
Leave change request on top of the small safe in the booth.
While cleaning register, leave cash drawer in register till ready to go into the counting room.
Other duties as assigned by supervisor or front end manager.