Cashier

Total Wine & More • Newport News, VA

1d • Onsite

About The Position

As a Cashier, also known internally as a Front End Team Member, you are crucial to the customer service experience, providing fast and friendly service. Your primary duties include processing transactions, answering customer questions, and ensuring a positive visit. The role may also involve responsibilities as a sales assistant or merchandiser/stock associate. This position reports to the store management team. The company is America’s largest independent retailer of wine, spirits, beer & more, seeking motivated individuals to provide best-in-class service and contribute to expanding the business across various Stores and Store Support Centers. The company values team members as their biggest asset and is committed to supporting their health and wellbeing through a Total Rewards program.

Requirements

• Passion for best-in-class customer service and team player mindset
• 1-3 years of work experience
• Must be 21 years of age or older
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Nice To Haves

• High School Diploma or equivalent preferred
• 1+ years of experience in a retail setting preferred
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross-functional responsibilities and other duties as assigned.
• May be assigned as a sales assistant or merchandiser/stock associate.

Benefits

• paid time off
• generous store discounts
• comprehensive health care plans including medical, prescription, dental and vision
• 401k
• college tuition assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED