Cashier

Total Wine & More•Bloomington, IL

1d•Onsite

About The Position

As a Cashier, also known internally as a Front End Team Member, you are crucial to the customer service experience, offering fast and friendly service. Your primary duties include processing transactions, answering customer questions, and ensuring a positive visit. While the role primarily focuses on cashier duties, you may also be assigned as a sales assistant or merchandiser/stock associate. This position reports to the store management team. The company is America’s largest independent retailer of wine, spirits, beer & more, seeking motivated and talented individuals with an entrepreneurial spirit to provide best-in-class service and develop their careers as the business expands.

Requirements

Passion for best-in-class customer service and team player mindset
1-3 years of work experience
Familiarity with point-of-sale systems and inventory management software
Ability to work a flexible schedule as business requires, including evenings and weekends
Must be 21 years of age or older

Nice To Haves

High School Diploma or equivalent preferred
1+ years of experience in a retail setting preferred

Responsibilities

Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
Participate in wine, spirits, and beer training to build product knowledge
Maintain knowledge of advertisements, promotions, and loyalty programs
Maintain safety and cleanliness standards across the store
Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
Complete cross-functional responsibilities and other duties as assigned