Cashier

Ace Hardware • Concord, CA

198d

About The Position

The Cashier is responsible for register transactions involving the sale and/or return of merchandise. This role includes essential duties such as providing excellent customer service, managing register operations, and maintaining the front end appearance and upkeep of the store. Cashiers will also have opportunities to learn various skills related to hardware and customer service.

Requirements

• Ability to project a positive representation.
• Strong customer service skills.
• Ability to work well with customers and associates.
• Ability to handle cash register transactions accurately.
• Ability to maintain a clean and organized front end.

Nice To Haves

• Experience in retail or customer service.
• Knowledge of hardware products and services.

Responsibilities

• Project a positive representation.
• Greet customers entering and throughout the store.
• Thank customers by name, when possible, when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as associates.
• Clear customer checkout lines quickly and efficiently.
• Answer and monitor all calls and pages promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Continually build product knowledge base and assist customers with store layout and product location.
• Assist in pricing, stocking, marking and bagging of merchandise.
• Follow all cash register transaction procedures.
• Responsible for balancing of register drawer.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Participate in store and Cashier meetings.
• Keep the front end, including checkout areas and entrance doors neat and clean at all times.
• Face and dust front end.
• Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary.
• Inform management when merchandise returns need to be put away.
• Perform all other duties as assigned.

Benefits

• 401k with company match
• Full medical and dental insurance (for full-time employees)
• Optional life insurance
• Accrued PTO
• Flexible scheduling
• Merit based pay increases and bonuses

What This Job Offers

• Career Level: Entry Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Number of Employees: 5,001-10,000 employees