Cashier

Anne Arundel Community College • Arnold, MD

346d • $41,468 - $51,835

About The Position

The cashier is responsible for invoicing customers; posting customer payments (including balancing and reconciling daily cash receipts); processing customer account adjustments, including but not limited to waivers, tuition assistance, third party billing, and sponsor billing. Responsible for providing customer assistance to customers and the college community with billing, financial aid inquiries, and payment processing.

Requirements

• High school diploma or GED
• Minimum of two years of relevant experience
• Prior experience with cashiering accepting various forms of payment, reconciliation and cash receipt close out procedure.
• Demonstrated problem solving skills, including the ability to make independent decisions concerning appropriate resolution of customer accounts.
• Excellent customer service skills.
• Working Knowledge of Microsoft Excel and Word.
• Ability and willingness to work a flexible schedule, including some evening and weekend hours to accommodate the needs of the office.
• Strong time management and problem solving skills, and the ability to work under pressure with attention to details.
• Demonstrates the ability to maintain confidentiality.

Nice To Haves

• Knowledge of Colleague financial accounting system.
• Prior experience with sponsor billing, collections.

Responsibilities

• Assist with the process of customer setup and preparation of invoices for contract, sponsor billing, event, and bookstore invoicing.
• Verify and maintain appropriate documentation, scanning and filing.
• Verify, validate, and ensure accuracy, completeness, and regulation and policy compliance of customer account adjustments.
• Assist with the research and reconciliation of discrepancies.
• Accept and post customer payments by recording cash, checks, and credit card transactions.
• Balance reconcile and prepare daily cash receipts and deposits.
• Respond to accounts receivable, billing, financial aid and payment related questions using available databases.
• Provide excellent customer service.

Benefits

• Comprehensive benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED