K1 Speed-posted 3 months ago
Full-time • Entry Level
Bend, OR
251-500 employees
Performing Arts, Spectator Sports, and Related Industries

The primary purpose of this job is to ensure that all cashiers and front end staff create a fun, informative, efficient, and exciting racing environment for customers. This role involves overseeing the daily operations at the front desk and café, ensuring that staff perform their duties safely and professionally, and maintaining a high standard of customer service.

  • Ensure that all cashier personnel perform their assigned duties safely, effectively, enthusiastically and professionally
  • Ensure that the daily bathroom check log is completed by all staff members
  • Coordinate with Assistant and General Managers regarding disciplinary and operational issues
  • Prepare front desk and café prior to opening
  • Instruct new customers on race package options, pricing and the general flow
  • Maintain an orderly and speedy flow while ensuring great customer service
  • Supervise ongoing transactions in both the café and front counter while enforcing policies and procedures
  • Respond to emergency situations as they arise
  • Ensure that the front desk, lobby and café areas remain clean and safe environment
  • Perform/delegate specific facility cleaning and maintenance duties as assigned by management
  • Check/perform that closing duties are being performed to secure the front desk and café and prepare for the following day's operation
  • Ensure proper discount/coupon/gift card procedures are implemented, up to date and being followed
  • Conduct and supervise the training of new staff
  • Help oversee, maintain and organize the retail and concessions areas.
  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training
  • Equivalent combination of education and experience.
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