Cashier Supervisor

K1 Speed • Tampa, FL

101d

About The Position

The primary purpose of this job is to ensure that all cashiers and front end staff provide a fun, informative, efficient, and exciting racing environment for our customers. This role involves overseeing the daily operations at the front desk and café, ensuring that staff perform their duties effectively and maintain a high standard of customer service.

Requirements

• High school diploma or general education degree (GED).
• One to three months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Ensure that all cashier personnel perform their assigned duties safely, effectively, enthusiastically and professionally.
• Ensure that the daily bathroom check log is completed by all staff members.
• Coordinate with Assistant and General Managers regarding disciplinary and operational issues.
• Prepare front desk and café prior to opening.
• Instruct new customers on race package options, pricing and the general flow.
• Maintain an orderly and speedy flow while ensuring great customer service.
• Supervise ongoing transactions in both the café and front counter while enforcing policies and procedures.
• Respond to emergency situations as they arise.
• Ensure that the front desk, lobby and café areas remain clean and safe.
• Perform/delegate specific facility cleaning and maintenance duties as assigned by management.
• Check/perform that closing duties are being performed to secure the front desk and café and prepare for the following day's operation.
• Ensure proper discount/coupon/gift card procedures are implemented, up to date and being followed.
• Conduct and supervise the training of new staff.
• Help oversee, maintain and organize the retail and concessions areas.

What This Job Offers

• Job Type: Full-time
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: High school or GED
• Number of Employees: 251-500 employees