Cashier/Stocker

Concord Market on CampusCambridge, MA
409d$31,200 - $35,360

About The Position

The Cashier/Stocker position at Concord Market on Campus involves providing excellent customer service while managing front-end operations, including stocking shelves and checking out customers. This role is essential for maintaining a clean and efficient shopping environment and ensuring customer satisfaction in a gourmet grocery store setting.

Requirements

  • Culinary experience
  • Customer service skills
  • Basic math skills
  • Experience in stocking
  • Grocery store experience
  • Phone etiquette

Responsibilities

  • Stock front-end areas, including registers, shelving, coolers, and freezers, while rotating items in accordance with the FIFO system.
  • Check out customers' groceries efficiently and accurately, adhering to proper cash-out procedures.
  • Bag groceries with care.
  • Provide excellent customer service by addressing customer needs promptly and effectively while modeling suggestive selling techniques.
  • Assist in managing customer flow and reducing wait times by addressing backed-up lines.
  • Answer phones and pages courteously and promptly.
  • Perform opening, mid-shift, and closing duties as assigned.
  • Follow established procedures to ensure compliance with Weights and Measures regulations, health and sanitation standards, safe work practices, and maintaining a clean and sanitary working and shopping environment.
  • Assist with training new Cashiers/Stockers as needed.
  • Arrive at the workstation on time, appropriately groomed, dressed, and ready to work; fulfill all scheduled shifts.
  • Perform other duties as assigned by management or ownership.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employee discount
  • Flexible schedule
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