Cashier/Retail Counter Sales

Hayward Lumber•Pacific Grove, CA

71d•$18 - $20

About The Position

This position is responsible for providing excellent customer service while processing sales transactions accurately and efficiently. Key duties include scanning or entering product information, handling cash, credit, or other forms of payment, and issuing receipts. The cashier may also assist customers by answering questions, directing them to the appropriate products, and resolving minor issues. Additional tasks can include balancing the cash drawer, maintaining a clean work area, and supporting other team members as needed.

Requirements

Excellent communication and interpersonal skills
Basic computer and math skills (add, subtract, multiply, and divide common fractions/decimals)
Effective time management and prioritization skills
Ability to work in a fast-paced environment
Experience working in a team atmosphere
Must take and pass drug test and consent to a background check

Nice To Haves

Previous experience in a retail setting preferred
Previous experience in the lumber or building materials preferred

Responsibilities

Build and maintain positive customer relationships by providing excellent customer service.
Determine customers’ needs and recommending appropriate products and solutions.
Assist customers with questions regarding product and project information.
Accept payments and apply it to the appropriate customer account.
Address and resolve service concerns, should they arise.
Answer telephones and enter sales orders into the system.
Clean, organize, and maintain the sales floor to keep the store shelves well stocked.
Follow a product/supply checklist for each customer’s job and up-selling additional products and supplies.
Actively engage in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs and develops knowledge of residential, rural, industrial and commercial construction.