PART TIME CASHIER

FIELDS MERCEDES - BENZ ROMEOVILLE•Romeoville, IL

About The Position

We are seeking a part time Cashier/Receptionist with excellent customer service skills and a positive attitude. Mercedes Benz of Romeoville FIELDS AUTO GROUP Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.

Requirements

Available to work Part-time hours, 3:00pm-8:00pm Monday - Thursday , Friday- off ,Saturday 8;00am- 6:00pm
Ability to communicate customers' interests needs and requests to management
Professional personal appearance

Responsibilities

Calculate the customer’s bill using the dealership’s computer system
Receive payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently