Cashier II

Texas A&M University • Commerce, TX

414d

About The Position

The Cashier II position at Texas A&M University-Commerce is responsible for providing administrative support related to Student Accounts and Financial Management. This role involves accepting payments for student accounts, processing departmental deposits, and responding to inquiries from students, parents, and university staff regarding account matters. The Cashier II may work at a payment window or handle phone inquiries, ensuring accurate processing and reconciliation of financial transactions.

Requirements

• High school diploma or equivalent combination of education and experience.
• Two (2) years of related/relevant experience.
• Knowledge of word processing, spreadsheet, and database applications.
• Good verbal and written communication skills.
• Good interpersonal and organizational skills.
• Ability to multitask and work cooperatively with others.
• Ability to work with sensitive information and maintain confidentiality.

Nice To Haves

• Education skills and experience above and beyond the minimum that would be ideal but is not required.

Responsibilities

• Processes payments for tuition/fees and housing, returned checks, student emergency loans, department deposits, and mailed payments.
• Handles incoming phone calls from prospective and current students, answering complex student account questions and concerns.
• Responds to and/or directs inquiries in person, on the phone or via email regarding student accounts, refund status and student holds.
• Accesses student information system and works with other staff to assist in resolving issues from students, staff and the University community.
• Provides daily administration for functions related to institutional loans (tuition loans, emergency loans, and book vouchers).
• Reconciles and balances daily reports to assure that accounts balance.
• Reconciles tuition loans and reports.
• Provides assistance to students/staff in understanding student accounts activity such as charges/payments, financial aid activity, refunds and institutional loans.
• Maintains organized systems of departmental records and/or documents.
• Distributes items as needed.
• Distributes checks to students/faculty and staff.
• Prepares a daily reconciliation of receipts for daily bank deposit.
• Maintains an extensive filing system for receipts.
• Maintains daily receipts through a computerized subsidiary ledger system.
• Issues and records disbursement of sundry receipt books.
• Sells campus parking permits and accepts payments for parking citations.
• Trains student workers and new employees in daily office procedures.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: High school or GED