Cashier Host-Agave's-Full Time (Harrah's Ak-Chin Casino)

Caesars Entertainment•Maricopa, AZ

1d•Onsite

About The Position

JOB SUMMARY: The Host/ Cashier maintains a high energy level, seats guests in the restaurant and/or handles transactions as a cashier and/or handles all monies in the cash register. The Host/Cashier ensures smooth operation of seating flow and/or guest transactions. SHARED ESSENTIAL JOB FUNCTIONS : Proficient in the operating functions of cash register and micros computers for all food outlets. Maintains expected service levels, ensures all revenue is accurately handled and internal controls during system outages. Possess the ability to effectively communicate in a clear, professional and friendly manner with all guests and employees. Accurately manages and delivers comps to guests. Differentiate guest service and gives priority service to the appropriate tier leveled player during cash and seating transactions. Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated. Presents an impressionable persona when greeting guests and during their departure. Presents customers their menu and informs and up-sells any specials/Chefs feature with enticing verbiage. Engages guests in conversation during seating and/or register transactions. Handles and solves any concerns and questions from guests. Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same. Adheres to regulatory, departmental and company policies. CASHIER Keeps designated working area clean and organized and assists in maintaining cleanliness of dining room. Observes all safety rules and regulations. Makes sure all areas assigned are clean and free of debris. Always maintains proper food levels to ensure that all guests receive high quality products as defined by company standards. Maintains a visible positive attitude at all times and greets everyone with a smile and says their department signature greeting. All related s job duties are performed in accordance with departmental and Caesar’s policies, practices and procedures as defined by the Executive Chef and the company standards of excellence. Host Appropriately reserves and manages guest bookings/reservations. Manages the flow of business and seats the restaurant in rotation regardless of business volume. Works closely with servers, bussers and management to ensure quality of food, the dining experience and guest satisfaction. Ensures accurate set up for accommodating large groups/parties. Keeps designated working area clean and organized, and assists in maintaining cleanliness of dining room, including host stand area, assisting buss person and servers as necessary... ADDITIONAL JOB DUTIES: Other duties as assigned. Accurately obtains vital information from guests to communicate to management and casino hosts. Upholds standards of dining room ambiance and atmosphere.

Requirements

Must be able to communicate in a clear and concise manner
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Must have speed and accuracy in order to maintain maximum efficiency
Must be able to read, write, speak and understand English
Must have a sense of urgency and react to changing business demands
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Possess the ability to professional handle high pressure and difficult situations
Must be able to maneuver to all areas of assigned restaurant throughout entire shift
Must be able to work at a fast pace and in stressful situations
Must be able to respond to visual and verbal cues
Must be able to stand on feet for prolonged periods of time
Must be able to maneuver around in a kitchen setting
Must be able to work on a computer for long periods of time
Must be able to work in a noisy environment

Nice To Haves

Three months previous experience as a Host/Cashier is preferred
High School diploma or GED equivalent is preferred

Responsibilities

Maintains a high energy level
Seats guests in the restaurant and/or handles transactions as a cashier and/or handles all monies in the cash register
Ensures smooth operation of seating flow and/or guest transactions
Proficient in the operating functions of cash register and micros computers for all food outlets
Maintains expected service levels
Ensures all revenue is accurately handled and internal controls during system outages
Effectively communicate in a clear, professional and friendly manner with all guests and employees
Accurately manages and delivers comps to guests
Differentiate guest service and gives priority service to the appropriate tier leveled player during cash and seating transactions
Ensures tables are clear, appropriately set up and presentable for guests to be seated prior to being seated
Presents an impressionable persona when greeting guests and during their departure
Presents customers their menu and informs and up-sells any specials/Chefs feature with enticing verbiage
Engages guests in conversation during seating and/or register transactions
Handles and solves any concerns and questions from guests
Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same
Adheres to regulatory, departmental and company policies
Keeps designated working area clean and organized and assists in maintaining cleanliness of dining room
Observes all safety rules and regulations
Makes sure all areas assigned are clean and free of debris
Always maintains proper food levels to ensure that all guests receive high quality products as defined by company standards
Maintains a visible positive attitude at all times and greets everyone with a smile and says their department signature greeting
All related s job duties are performed in accordance with departmental and Caesar’s policies, practices and procedures as defined by the Executive Chef and the company standards of excellence
Appropriately reserves and manages guest bookings/reservations
Manages the flow of business and seats the restaurant in rotation regardless of business volume
Works closely with servers, bussers and management to ensure quality of food, the dining experience and guest satisfaction
Ensures accurate set up for accommodating large groups/parties
Accurately obtains vital information from guests to communicate to management and casino hosts
Upholds standards of dining room ambiance and atmosphere