Cashier/ Dual Rate Supervisor (Harrah's Joliet)
About The Position
Key Responsibilities: Cashier Duties: Deliver outstanding customer service in cashier, server, or host roles. Lead by example and support a positive team culture. Represent Harrah’s professionally at all times. Perform additional duties as needed. Supervisory Duties: Oversee outlet operations to ensure guest satisfaction. Assist with planning daily and special events. Complete financial reports and tracking tools. Foster teamwork, morale, and open communication. Monitor labor usage to maintain service standards. Ensure equipment is safe and operational; report issues promptly. Communicate service or operational concerns to the Food Operations Manager. Support team performance and enforce appearance standards. Recommend menu improvements to enhance quality and efficiency. Conduct safety and cleanliness inspections. Follow all company, department, and regulatory policies. Perform other assigned tasks.
Requirements
- High School Diploma or GED required; Bachelor’s Degree preferred.
- Minimum 2 years of experience in high-volume food service (banquets, buffets, or specialty outlets preferred).
- Strong customer service, communication, and leadership skills.
- Knowledge of food service operations and cost control preferred.
- Proficient in Microsoft Office and POS systems (Micros).
- Flexible availability including nights, weekends, and holidays.
- Must meet Harrah’s Joliet internal transfer eligibility requirements.
- Lift and carry up to 50 lbs; occasionally up to 100 lbs.
- Work in environments with smoke, noise, bright lights, and dust.
- Physical activity includes standing (10%), sitting (15%), walking (75%), bending, reaching, climbing, and kneeling.
- Must respond to sensory cues (touch, speech, taste, smell, hearing, sight).
Nice To Haves
- Bachelor’s Degree preferred.
- Knowledge of food service operations and cost control preferred.
- Minimum 2 years of experience in high-volume food service (banquets, buffets, or specialty outlets preferred).
Responsibilities
- Deliver outstanding customer service in cashier, server, or host roles.
- Lead by example and support a positive team culture.
- Represent Harrah’s professionally at all times.
- Perform additional duties as needed.
- Oversee outlet operations to ensure guest satisfaction.
- Assist with planning daily and special events.
- Complete financial reports and tracking tools.
- Foster teamwork, morale, and open communication.
- Monitor labor usage to maintain service standards.
- Ensure equipment is safe and operational; report issues promptly.
- Communicate service or operational concerns to the Food Operations Manager.
- Support team performance and enforce appearance standards.
- Recommend menu improvements to enhance quality and efficiency.
- Conduct safety and cleanliness inspections.
- Follow all company, department, and regulatory policies.
- Perform other assigned tasks.
Benefits
- Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being
- Life and Disability Insurance to provide financial security in unexpected situations
- 401(k) retirement plan to help you save for the future.
- Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs
- Education Assistance program to support your professional development and continuous learning
- Exclusive Team Member Discounts as a recognition of your valuable contribution to the team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
