Cashier - Casino Services

Virgin Hotels • Las Vegas, NV

6d • Onsite

About The Position

This position is responsible for performing varied cashier and player services functions in a pleasant, efficient, and honest manner.

Requirements

• Great collaborators with the ability to create excellent working relationships across the group. Collaborative approach with all departments
• Ability to break down barriers and resolve potential conflicts swiftly and effortlessly
• Effective communication and presentation skills to all levels of management
• Ability to think freely and approach all issues with a completely fresh approach
• Ability to anticipate needs and over-deliver wherever possible
• Candidates must think on their feet and use their initiative to solve problems and deliver solutions
• Excellent customer relations, communication, presentation and organization skills of utmost importance
• Able to change direction and work on multiple project aspects at once
• Enthusiastic, passionate, able to inspire and motivate others
• Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original, and personable, and striving to deliver high quality and brilliant customer service
• Use computer keyboard, 10-key, calculator, Jetsort machine, currency counting equipment etc.
• Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
• Perform basic mathematical functions
• Qualifications are typically acquired through two months of on-the-job training, or through related experience

Nice To Haves

• 50% logical / 50% creative / 100% AWESOME
• Enjoy working with a team and alone as the situation dictates
• Adaptive, Flexible!
• Embody "great attitude"
• Unwavering integrity and endless work ethic
• Appreciate constructive feedback, as well as graciously providing the same
• Tenacious and self-motivated

Responsibilities

• Cash checks, cashier's checks, coins, and chips for guests and Team Members
• Handle large amounts of money, accounting for total funds received throughout the day and at the end of each day
• Exchange foreign currency for guests
• Perform numerous telephone functions to and from central credit, other casinos, and departments within Virgin Hotels Las Vegas
• Maintain accountability over a cashier drawer
• Balance bank at end of shift
• Perform all duties in a confidential manner. Is knowledgeable and adheres to Title 31
• Encourage guests to use the Cherry rewards and loyalty card, which entails explaining how to use the card as well as the advantages of its use
• Effectively explain complimentary structure and how to qualify for different levels of comps
• Issue comps based upon qualified play
• Maintain database by updating guest records and flag duplicate accounts
• Assist coordination of all Cherry promotions and slot tournaments
• Maintain and inventory Cherry merchandise and supplies
• Distribute promotional material per promotion guidelines
• Protect company assets and comply with regulatory and monetary policy guidance
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees