CASHIER - CAGE I (Full-Time)

Hard Rock International•Gary, IN

10d•Onsite

About The Position

The incumbent in this position is responsible for providing superior service to both the internal and external guest. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient and honest manner.

Requirements

High School diploma or equivalent preferred.
Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
Must successfully pass background check.
Must maintain strict confidentiality relative to financial data and casino policies.
Must successfully pass drug screening.
Must be well-groomed and in appropriate uniform with appropriate license visible at all times.
Must be twenty-one (21) years of age.
Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases to include excellent working knowledge of Microsoft Word, Excel, Outlook and Power-Point.
Basic math skills.
10-Key calculator.
Be flexible to work varying shifts and time schedules as needed.
This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
Communicate effectively with outside contacts and all levels of team members.
Review, comprehend, analyze and assimilate reports, information generated on and by the computer and other necessary documentation.
Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
Balance bank at end of shift.
Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
Stand 100% of the time in a noisy environment.
Lifts based on assigned areas.

Nice To Haves

Prior cashier or teller experience preferred.
Good arithmetic skills preferred.

Responsibilities

Quickly and accurately cuts and counts chips on a continuous basis.
Quickly and accurately makes change, cashes checks and processes markers and fills.
Write receipts for markers pay outs, and other documents.
Inputs and accesses information on the computer.
Greets patrons and offers efficient, timely customer service during all window transactions.
Uses current technology to obtain customer credit information, field incoming calls and coordinates work with fellow employees.
Maintains bank balance and keeps work area clean and supplies stocked.
Completes any required paperwork.
Performs any additional duties as assigned by the shift supervisor.
Customer facing transactions
Chip redemption
Marker, Front Money and Safekeeping transactions
Currency exchange
Check cashing
Credit card cash advance
Ticket related transactions
Required to complete all related documentation with accuracy
Balances specific assigned areas with accuracy
Adheres to Internal Controls and Standard Operating Procedures.
Adheres to all AML/Title 31 regulations.
Follows all HRCNI policies and procedures.
Adheres to all Indiana Gaming Regulations.
Attend seminars when needed.