Cashier Assistant Department Manager - CT

Citarella • Greenwich, CT

474d • $41,600 - $56,160

About The Position

The Cashier Assistant Department Manager at Citarella is responsible for overseeing the cashier department, ensuring profitability, and providing exceptional customer service. This role involves managing front-end operations, training staff, and maintaining compliance with company policies. The manager will lead the team to enhance the guest experience while ensuring a clean and organized front-end area.

Requirements

• Minimum of 3 years' experience managing a front-end/cashier department in a grocery store environment.
• Flexibility to work nights, weekends, and holidays.
• Ability to perform physical requirements of the job including standing, kneeling, and lifting 20-50 pounds.
• Ability to work in a temperature-controlled environment.
• Self-motivated with the ability to work with limited supervision.
• Strong team-building and leadership skills.
• Excellent interpersonal communication and organizational skills.
• Proficient in Microsoft Outlook, Word, and Excel.

Responsibilities

• Oversee and manage all aspects of the cashier department including profitability and guest assistance.
• Provide exceptional shopping experiences by responding to guest needs and being a subject matter expert.
• Ensure compliance with company policies and procedures regarding transactions and documentation.
• Maintain possession of the register key and manage all transactions requiring key holder involvement.
• Communicate issues to store management in a timely manner.
• Train and supervise front-end associates on policies and procedures.
• Schedule staff to ensure proper coverage at the front end.
• Maintain a clean, organized, and safe front-end area.
• Handle returns and credits according to company procedures.
• Drive guest engagement programs to enhance the shopping experience.
• Exhibit professionalism in handling guest relations and service recovery.
• Direct and supervise front-end activities including monitoring guest traffic and service levels.
• Assist with interviewing and hiring of department/store associates.
• Monitor overall department performance and communicate necessary employment status changes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed