Cash Trade Processing Senior Analyst

Citi • Irving, TX

3d

About The Position

Performance Measurement & Reporting: Develop, implement, and maintain robust operations performance measures to ensure accurate and timely availability of reports essential for strategic decision-making. Ensure weekly/monthly operations reporting metrics are provided timely and accurately. Collaborate with various departments to understand unique reporting needs, providing guidance and support in establishing effective reporting solutions. Monitor and analyze the performance of existing reporting tools, proactively identifying areas of enhancement, implementing upgrades, and troubleshooting issues to minimize downtime. Proactively identify and resolve data quality issues through regular audits, ensuring the accuracy and reliability of all reports. Conduct thorough root cause analysis on risk points, anomalies, and exceptions within the reporting framework. Analyze complex datasets to identify key trends, anomalies, and opportunities for improvement. Prepare and present insightful reports and analyses derived from performance measures to support strategic decision-making processes. Produce weekly and monthly scorecards to assess and track employee performance. Provide detailed headcount tracking and reporting for both permanent and contractor staffing. Proactively identify control deficiencies, escalate issues in a timely manner, and implement appropriate measures to mitigate risks. Review and analyze financial data, identifying trends and areas of opportunity for process improvements and cost efficiencies. Work Ethic & Adaptability:

Requirements

• Bachelor's degree, Associate's degree, or equivalent experience in a related field
• Required to pass an extensive background check that is renewed every 5 years
• 1 - 3 years of relevant experience in a lockbox operations environment preferred
• Demonstrated advanced analytical skills with the ability to interpret complex data and draw actionable insights
• Proven ability to perform root cause analysis and identify solutions
• Excellent written and verbal communication skills, capable of conveying complex information clearly and concisely to diverse audiences and at all levels in the organization
• Demonstrated ability to prepare and deliver executive-level presentations effectively
• Strong listening skills to understand stakeholder needs
• Proven ability to collaborate effectively with all levels of employees

Responsibilities

• Develop, implement, and maintain robust operations performance measures
• Ensure accurate and timely availability of reports essential for strategic decision-making
• Ensure weekly/monthly operations reporting metrics are provided timely and accurately
• Collaborate with various departments to understand unique reporting needs
• Provide guidance and support in establishing effective reporting solutions
• Monitor and analyze the performance of existing reporting tools
• Proactively identify areas of enhancement, implementing upgrades, and troubleshooting issues to minimize downtime
• Proactively identify and resolve data quality issues through regular audits
• Conduct thorough root cause analysis on risk points, anomalies, and exceptions within the reporting framework
• Analyze complex datasets to identify key trends, anomalies, and opportunities for improvement
• Prepare and present insightful reports and analyses derived from performance measures to support strategic decision-making processes
• Produce weekly and monthly scorecards to assess and track employee performance
• Provide detailed headcount tracking and reporting for both permanent and contractor staffing
• Proactively identify control deficiencies, escalate issues in a timely manner, and implement appropriate measures to mitigate risks
• Review and analyze financial data, identifying trends and areas of opportunity for process improvements and cost efficiencies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees