Cash Products Manager

Brink's Inc • Coppell, TX

17h • Onsite

About The Position

The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Their customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations, served by a network in 51 countries across more than 100 countries. Brink's is committed to building partnerships that secure commerce and fostering an engaged culture that values diverse backgrounds, ideas, and perspectives, ensuring all employees feel respected, safe, and valued with equal opportunity to participate and grow. The company is seeking an accomplished and dynamic Cash Products Manager to join their AMS Product team in Coppell, TX. This role is critical to the company's ongoing success and strategic goals. The Cash Products Manager will serve as a hands-on, cross-functional liaison, supporting cash product opportunities from late-stage sales through onboarding, implementation, stabilization, and ongoing lifecycle changes. Key responsibilities include translating business needs into clear requirements, coordinating decisions and timelines across internal teams, and ensuring delivery artifacts and product materials accurately reflect solution design and operating constraints. The role may also involve participating in customer discussions when product-specific expertise is required. For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions, evolving with technology and driven by purpose and values. They foster a culture of collaboration, innovation, and continuous learning, empowering team members to grow, take ownership, and make an impact, offering opportunities to develop skills and contribute to global solutions.

Requirements

• Bachelor’s degree in Business, Finance, Operations, or a related field, or equivalent relevant experience.
• 4+ years of military service with leadership experience at the Non‑Commissioned Officer or Officer level, or comparable civilian managerial or operational leadership experience (as an alternative to the degree or part of equivalent experience).
• 3+ years of experience in product implementation, product operations, project coordination, technical account management, or customer operations within payments/cash services, ATM, or cash logistics environments.
• Ability to translate requirements into implementable processes and technology needs.
• Comfort partnering with Product/Technology and using data to identify trends and improvement opportunities.
• Strong stakeholder management skills and ability to manage multiple workstreams and priorities.
• Ability to travel as required.
• Proficiency with Microsoft Office Suite.
• Strong working knowledge / understanding of Microsoft Excel.
• Ability to learn software applications quickly.

Nice To Haves

• Minimum two years’ experience with PAI Reports.

Responsibilities

• Partner for Customer Success: Support go-to-market readiness by partnering with Commercial (Sales and Account Management) to document product requirements, confirm product fit/constraints, and coordinate implementation considerations, including pricing coordination in partnership with Finance.
• Maintain and report agreed success metrics (e.g., onboarding milestones, issue/defect trends, and service performance drivers) and share insights that support product and operational improvements.
• Innovate to Grow: Support intake and implementation readiness by coordinating open items, documenting decisions, and maintaining delivery artifacts (requirements templates, runbooks, checklists) used across cash product engagements.
• Monitor market and technology changes (through internal partners and available industry inputs) and report observations that may inform cash product enhancements or new product opportunities to product leadership.
• Win as Team Brink’s: Coordinate with Product Delivery Partners (PDPs), identified as Treasury, Operations, Risk/Compliance, Technology, Commercial, Legal, SMEs, and third-party vendors to support requirements clarification, testing/readiness activities, and issue resolution for cash product enhancements.
• Maintain and improve documentation of operating processes, roles, and handoffs for cash products, and coordinate stakeholders to align updates across internal teams and third-party partners.
• Run the Business Better: Support product governance activities by maintaining required documentation and controls evidence, facilitating reviews/approvals, and coordinating updates to product and customer-facing materials (in partnership with Marketing) when customer-specific needs require modifications.
• Support risk, regulatory, and contractual compliance by coordinating with Legal and Compliance on required reviews, tracking action items to closure, and ensuring documentation is current and audit ready.

Benefits

• Equal opportunity to participate and grow
• Fostering an engaged culture that values people with different backgrounds, ideas, and perspectives
• Building a sense of belonging, so all employees feel respected, safe, and valued
• Providing equal opportunity to participate and grow
• Opportunities to develop your skills
• Opportunities to contribute to global solutions
• Opportunities to be part of something bigger
• Reasonable accommodations/adjustments during the hiring process

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees