The Payment Poster / Self-Pay Credit Balance Specialist is a position primarily responsible for the accurate, timely posting, balancing, and reconciliation of payments from all payers and patients, including Medicare, Medicaid, commercial insurance, and self-pay. This role functions as a critical internal control to ensure the accuracy and integrity of PMH’s patient accounting system and daily cash reconciliation processes. Secondarily, the position supports self-pay credit balance identification and resolution, including research, correction of posting errors, and processing of patient refunds in accordance with PMH policies, union guidelines, and applicable federal and state regulations. The role works collaboratively within the Patient Financial Services department to support compliance, audit readiness, and a positive patient financial experience.
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Job Type
Full-time
Education Level
High school or GED