Cash Management Specialist

First American • Usa, SC

16d • $23 - $31 • Remote

About The Position

ServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. A Cash Management Specialist is responsible for all activities related to payment processing. Processes payments promptly and accurately and clears all exception items in a timely manner.

Requirements

• High School diploma or equivalent
• 1-3 years of experience
• Strong PC skills and knowledge of MS Office products and company operating systems
• Analytical Problem-solving skills; organized
• Customer service, team and goal oriented
• Working knowledge of fundamental concepts, practices and procedures of department
• Good verbal and written communication skills
• Uses established procedures to perform assigned tasks.
• Work is routine
• Instructions may be detailed for new assignments
• No responsibility for the supervision of others
• Works under supervision applying established techniques, procedures or specific standards
• Work may be reviewed for soundness of judgment and overall accuracy

Nice To Haves

• Financial Services Industry experience a plus

Responsibilities

• Process transactions accurately and timely in accordance with departmental and investor guidelines
• Ensures exception items are identified and resolved in a timely manner
• Document the system with comments regarding disposition of work items
• Identify, research, and resolve issues
• Make recommendations for the improvement of controls and processes within the department
• Assist with internal or external audit requests
• Communicate any trends and / or problems with recommended solutions to management
• Assist with the creation and maintenance of department documentation; including, but not limited to, policies and procedures
• Other duties and tasks, as assigned

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED