Cash Management Specialist

Les Schwab•Bend, OR

About The Position

POSITION SUMMARY: This position is responsible for advanced operations within cash management, including the reconciliation and maintenance of the company’s bank accounts, compilation of the daily Cash Report, correcting transaction errors, recording varied and complex deposits, responding to transaction disputes and chargebacks, and responding to inquiries from various headquarters departments and tire centers. This position reports to the Cash Management Supervisor. PRIMARY RESPONSIBILITIES: 45% - Cash Management Compile the company’s daily cash report and reconcile the cash position using the Company’s treasury management system (Kyriba) Independently research and record complicated deposits for various payments received at Headquarters, working cross-functionally with other departments to verify cash is applied appropriately Maintain and analyze bank accounts to ensure bank activity is properly recorded in the general ledger accounts and that cash activity is accurately recorded on our accounts Monitor store deposits to ensure compliance with the Company’s policies and procedures . Demonstrate in-depth knowledge of deposit corrections and independently assist with resolving discrepancies . Reconcile various disbursements to ensure they are properly posted by the bank and in the general ledger Track outstanding checks and work cross-functionally within Accounting to resolve, void, or reissue payments Work with store and headquarters personnel to escheat checks and customer deposits to various jurisdictions in order to remain compliant with unclaimed property regulations Set up banking and merchant processing to support the new store setup process 25% - Payment processing Monitor and reconcile credit card settlements from multiple payment processors; proactively research and resolve settlement errors with the payment processor Work cross-functionally with stores and Sales Support to respond to customer disputes and chargebacks to minimize loss Record and rebill credit card interchange and service charges from payment and card brands Reconcile daily settlements from the Company’s lockbox and Online bill pay platforms, and work with the Credit Department to ensure customer accounts are accurate 30% - Support and Other Support the Cash Manager with various projects and requests for information Provide evidence and support to aid internal and external auditors; Assist the Internal Audit and Compliance Departments with various and complex store investigations Respond to customer inquiries directly to resolve and address concerns promptly to support the Company’s world-class customer service goals Process requests for reimbursement from various parties to ensure the company’s compliance with each state’s escheatment rules Assist the Cash Management Supervisor in providing training and support to staff in the Cash Management Specialist I position

Requirements

High school diploma or GED; two-year (AA) degree in business/accounting strongly preferred.
Minimum of 3+ years of experience in accounting and/or banking.
Strong understanding of cash management, the retail industry, merchant services processes, and/or banking.
Comparable combinations of education and experience are acceptable.
Ability to quickly understand complex transactions, knowledge of the banking industry and technical knowledge of bank products, ability to apply finance and accounting principles, and strong Excel / Google Sheet skills.
Ability to multitask, effective planning and priority setting, must be well organized and detail-oriented, ability to work in a team environment, and have good communication and interpersonal skills.
Primarily desk position; regularly required to sit, occasionally required to stand and walk.
Requires frequent and repetitive use of hands and fingers to operate computer, mouse, keyboard, and office-related equipment, and the ability to reach with hands and arms.
The position requires lifting no more than 20 pounds.
Specific vision abilities required by this job include close visual acuity and the ability to adjust focus.
Requires the ability to communicate verbally and exchange information over the phone and in person.
Office, non-manual work; the worker is not substantially exposed to adverse environmental conditions.

Responsibilities

Cash Management Compile the company’s daily cash report and reconcile the cash position using the Company’s treasury management system (Kyriba)
Independently research and record complicated deposits for various payments received at Headquarters, working cross-functionally with other departments to verify cash is applied appropriately
Maintain and analyze bank accounts to ensure bank activity is properly recorded in the general ledger accounts and that cash activity is accurately recorded on our accounts
Monitor store deposits to ensure compliance with the Company’s policies and procedures
Demonstrate in-depth knowledge of deposit corrections and independently assist with resolving discrepancies
Reconcile various disbursements to ensure they are properly posted by the bank and in the general ledger
Track outstanding checks and work cross-functionally within Accounting to resolve, void, or reissue payments
Work with store and headquarters personnel to escheat checks and customer deposits to various jurisdictions in order to remain compliant with unclaimed property regulations
Set up banking and merchant processing to support the new store setup process
Monitor and reconcile credit card settlements from multiple payment processors; proactively research and resolve settlement errors with the payment processor
Work cross-functionally with stores and Sales Support to respond to customer disputes and chargebacks to minimize loss
Record and rebill credit card interchange and service charges from payment and card brands
Reconcile daily settlements from the Company’s lockbox and Online bill pay platforms, and work with the Credit Department to ensure customer accounts are accurate
Support the Cash Manager with various projects and requests for information
Provide evidence and support to aid internal and external auditors; Assist the Internal Audit and Compliance Departments with various and complex store investigations
Respond to customer inquiries directly to resolve and address concerns promptly to support the Company’s world-class customer service goals
Process requests for reimbursement from various parties to ensure the company’s compliance with each state’s escheatment rules
Assist the Cash Management Supervisor in providing training and support to staff in the Cash Management Specialist I position