Cash Management Specialist 2

F.N.B. Corporation • Pittsburgh, PA

4d • Onsite

About The Position

This position provides support for intermediately complex small business clients by delivering treasury management and merchant services solutions. This role manages sophisticated business needs, demonstrates elevated grasp in payments, risk mitigation, and financial workflows, frequently acting as the escalation point. The Specialist 2 enhances internal capabilities by coaching partners, driving consultative sales strategies, influencing product adoption, and supporting enterprise initiatives that improve the overall client experience and strengthen the bank’s position in the marketplace.

Requirements

• BA or BS
• Minimum 3 years of Job Related Experience
• Excellent communication skills, both written and verbal
• Excellent customer service skills
• Excellent organizational, analytical and interpersonal skills
• Ability to work and multi-task in a fast paced environment
• Ability to use a personal computer and job-related software
• Detail-oriented
• MS Word - Intermediate Level
• Experience in a related position
• Knowledge and understanding of Treasury management and merchant processes is preferred

Nice To Haves

• Certified Treasury Professional - preferred

Responsibilities

• Lead Cash Management Conversations with Small Business Clients: Facilitate in‑depth discussions with clients on payables, receivables, cash‑flow efficiency, and fraud mitigation. Assess sophisticated financial workflows and recommend tailored solutions. Serve as the escalation point for advanced client needs and payment challenges.
• Deliver Comprehensive Cash‑Management & Payment Solutions: Position a full suite of cash‑management tools, including merchant services, treasury products, digital payment platforms, and fraud‑prevention solutions. Ensure clients understand and confidently adopt recommended tools while providing expert guidance on process improvements that support scalable operations.
• Engagement with Branches & Cash Management Specialists: Provide hands‑on coaching and skill development for bankers and Cash Management Specialists while joining branch meetings to discuss cash‑flow improvement, payments, fraud risks, and client‑needs assessment. Promote consistent sales behaviors, effective CRM use, and strong client‑engagement practices across the network.
• Support Growth of Client Relationships: Drive advanced outreach to identify high‑value opportunities in the small business segment, expand existing relationships by uncovering deeper needs and recommending broader solutions, and strengthen long‑term loyalty through proactive follow‑up and ongoing consultation.
• Collaborating with Internal Partners Across the Organization: Partner with Branch Managers, Business Development Officers, Treasury Management, Merchant Services, and other teams to coordinate strategy and support clients. Provide insight into client trends, risks, and emerging needs to influence decisions and product enhancements, and serve as a resource on complex payment topics.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level