Cash/Denial Processing Representative
About The Position
The Cash/Denial Processing Representative processes all checks, vouchers and credit card receipts received by the Business Office. The Cash/Denial Processing Representative posts adjustments and denial codes to accounts as needed per Explanation of Benefits (EOB’s) or any other type of acceptable patient information and maintains and monitors the UTL (unable to locate) account within established levels. This position balances the daily patient receipts and records and processes all payments and related documentation by utilizing the HBO STAR Patient Financial system and Escort. The Cash/Denial Processing Representative process all patient cash, adjustments and denials and works within the approved department guidelines to accomplish the recording of all related patient information. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
Requirements
- High School Diploma or equivalent required.
- 1 year prior experience in billing, banking or other related cash management fields required.
- Must possess good computer skills and a working knowledge of third party insurance preferred.
Nice To Haves
- Microsoft Excel and HBOC MCKesson experience preferred.
Responsibilities
- processes all checks, vouchers and credit card receipts
- posts adjustments and denial codes to accounts
- maintains and monitors the UTL (unable to locate) account
- balances the daily patient receipts and records
- processes all payments and related documentation by utilizing the HBO STAR Patient Financial system and Escort
- process all patient cash, adjustments and denials
- works within the approved department guidelines to accomplish the recording of all related patient information
- supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation
Benefits
- Generous Paid Time Off (PTO)
- Medical, Prescription Drug, Dental & Vision Insurance
- Retirement Plans with employer contributions
- Short-Term & Long-Term Disability Coverage
- Life & Accidental Death & Dismemberment Insurance
- Tuition Reimbursement to support your educational goals
- Flexible Spending Accounts (FSAs) for healthcare and dependent care
- Wellness Programs to help you thrive
- Voluntary Benefits, including Pet Insurance and more
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
