Cash Applications Specialist/ Collections

Aston Carter•Cleveland, OH

9d•$22 - $22•Onsite

About The Position

The Accounts Receivable Analyst is responsible for supporting and contributing to the daily operations of the Cash Application and Collections department. This role involves managing cash flow through daily reconciliation of lockbox payments and engaging in daily collections activities within a high-volume, goal-oriented team.

Requirements

Proficiency with Excel pivot tables.
Experience in accounts receivable/payable.
Data analysis skills.
Reconciliation expertise.
Collection knowledge.
Cash application abilities.
Open to entry-level candidates or individuals with 1-2 years of AR experience.
Strong communication skills for phone interactions.
Willingness to cross-train in both cash application and collections.

Nice To Haves

Experience in a high volume, fast-paced environment.
Distribution experience is helpful.
Experience with SAP or any other ERP system.

Responsibilities

Maintain commitment to continuous improvement by enhancing the collection process and the quality of service provided to customers.
Adopt new business processes that promote automation and reduce complexity.
Collaborate with field and central teams to determine root causes of issues leading to past-due invoices and implement action plans to eliminate these causes.
Minimize exposure to bad debt.
Proactively review outstanding balances.
Proactively identify risk accounts.
Manage assigned customer accounts.
Reduce outstanding past-due balances to meet or exceed targets for contractual accounts.
Investigate root causes for non-payment.
Compile and implement recommendations towards improving accounts receivable, including reduction of past-due balances and remittance issues leading to unapplied payments.
Report results to department management and/or shared service customers.