Cash App Representative

Safe-Guard Products International LLC•Atlanta, GA

13h•Onsite

About The Position

The Cash Application Specialist will operate with the highest degree of honesty, integrity, and accuracy in a fast-paced, deadline driven, team-oriented environment. This position supports the Supervisor and the Accounts Receivable Department to provide financial, clerical and administrative services to ensure efficient, timely and accurate processing of payment on accounts under his or her control. Safe-Guard Products International is the leading provider of branded vehicle protection products in the finance and insurance space to the automotive, RV, marine and motorcycle/powersports industries. They are a proud partner to Original Equipment Manufacturers (OEMs), top retailers, and independent agents across the United States and Canada. In nearly thirty years, Safe-Guard has grown to power a client roster of over 50 leading protection brands and protect over 16 million consumers under Safe-Guard contracts. Their success is driven by over 700 employees, who serve over 12,000 dealers and support contract holders across the U.S. and Canada. Safe-Guard continues to experience dynamic growth and has earned a stellar reputation by providing the highest quality protection products, a broad platform of branded product, technology, marketing, and training solutions, and an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

Requirements

Intermediate level proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
Excellent written and verbal communication skills are a must
Good interpersonal and communication skills
Strong background in mathematics
Strong eye for detail
Good organizational skills and ability to work independently
The skills to handle stress, negotiate, and solve problems.
High school diploma or general education degree (GED); plus, six months to 1-year related experience and/or training; or equivalent combination of education and experience
Customer Service skills: Ability to effectively communicate with customers as well as internal personnel.
Ability to write routine reports and correspondence
The ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Ability to calculate figures, perform basic math functions such as discounts, interest, and percentages

Nice To Haves

Knowledge of Microsoft Dynamics, Great Plains, and Microsoft 365 is a plus

Responsibilities

High volume of daily processing of cash deposit batches and postings to dealer/agent accounts, including payments made by check, EFT payments, and branch deposits.
Generate and apply credit/debit memos.
Partner with A/R team and Operations to troubleshoot and resolve payment variances.
Work with Dealer/Agent to obtain remittance documentation.
Ensure all transactions comply with financial policies and procedures.
Maintain daily cash posting/reconciliation schedules and accurate accounting/audit records and balance back to deposit totals.
Run reports for unapplied cash resolutions.
Identify and solve problems timely and accurately; ability to think beyond immediate consequences.
Research and correct/apply all transactions relating to unapplied cash, with continuous follow-up until payment is fully applied.
Apply independent judgement with follow-up to dealers/agents and business partners to determine direction.
Batch and scan contracts to be keyed and apply funds to the contracting system.
Provide support for other duties and projects as assigned.
Support team members by establishing effective interpersonal relationships, and cross functional partnering
Meet and understand department productivity, quality standards, and product knowledge
Communicate effectively with customers, advocate customer needs and initiate resolution