Cash Application Associate

Helena Agri-Enterprises, LLC • Collierville, TN

4d • Onsite

About The Position

The Cash Application Associate identifies and resolves lockbox exception items.

Requirements

• High school diploma or equivalent is required.
• Two years of related work experience is required.
• Computer skills including working knowledge of Microsoft Office are required.
• Ability to read, write and speak in English is required.
• Successful completion of a drug screen and background check is required for all positions at Helena.

Nice To Haves

• Working knowledge of Oracle applications is preferred.
• Problem-solving skills.
• Communicating in Spanish is a valuable skill at Helena.

Responsibilities

• Ensures efficient and accurate exchange of customer payment information through the electronic interface between the lockbox bank's payment system and Helena's accounts receivable (A/R) system.
• Assists in reconciling disputed customer accounts where the dispute involves payment transactions and/or cash application issues.
• Uses Oracle A/R system tools and exception reporting and identifies all customer payment transactions that cannot be completed by the automated lockbox process.
• Researches exception items through the use of Oracle and information from the lockbox bank and contacts the location or customer directly to determine proper handling.
• Completes transactions by making appropriate entries in Oracle A/R.
• Communicates regularly with the lockbox bank, Helena credit team and sales locations in researching and resolving exception items.
• Provides excellent customer service to all internal and external customers.
• Other work-related duties as assigned by leader.
• Reliable and regular attendance is required.
• Follows all company policies and procedures.

Benefits

• Health, Dental & Vision Insurance STARTS THE SAME DAY YOU DO!
• Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA).
• Access your earned pay between paydays through Earned Wage Access (EWA) with DailyPay.
• Helena's robust 401(k) Savings Plan offers you a 100% company-match up to 5% starting on your first day. As your years of service with Helena increase, so does our company-match - up to 10% based on your contribution amount.
• Three-year vesting on company-match with 1,000 hours of service.
• Up to 15 days paid time-off plus 9 paid holidays.
• Free Term Life Insurance at 1x your annual base pay - paid for by Helena at no cost to you.
• Free Short & Long-Term Disability.
• Up to four weeks of paid Parental Leave.
• Education Assistance.
• And much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees