Cash Application Analyst

Cyxtera Technologies • Coppell, TX

3d • Hybrid

About The Position

Cash Application Analyst Position Summary The Cash Application Analyst is responsible for the accurate and timely application of customer payments, ensuring proper posting within NetSuite, and ensuring that all customer payments are accurately applied to their account. This role works closely with the Accounts Receivable team, internal teams, and customers to resolve payment discrepancies, perform account reconciliations, and support overall Accounts Receivable operations.

Requirements

• Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred.
• 3+ years of experience in cash application, accounts receivable, or related accounting functions.
• High attention to detail and accuracy.
• Experience with NetSuite preferred.
• Experience using CashPro or similar bank cash management platforms preferred.
• Strong understanding of accounts receivable processes and general accounting principles.
• Strong communication skills with the ability to interact professionally with customers.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Nice To Haves

• Experience in a high-volume transaction environment.
• Familiarity with lockbox processing.
• Experience supporting month-end close and audit processes.

Responsibilities

• Apply customer payments accurately and timely in NetSuite, including checks, ACH, wires, and credit card transactions.
• Utilize Bank of America CashPro (or similar cash management systems) to retrieve and analyze daily cash activity, review customer history, and research transactions.
• Research and resolve unapplied cash, short payments, overpayments, and payment discrepancies.
• Communicate directly with customers to obtain remittance details or clarification when payment information is incomplete or unclear.
• Perform daily, weekly, and monthly cash and accounts receivable reconciliations.
• Maintain accurate customer account records and ensure proper documentation of payment activity.
• Partner with Collections, Billing, and other teams to resolve customer account issues.
• Assist with month-end close activities related to cash and Accounts Receivable.
• Support internal and external audit requests by providing documentation and explanations of cash activity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree