Caseworker II - Housing & Community Empowerment (Civil Service)

City of Dallas • Dallas, TX

1d • $27 - $31

About The Position

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community. Job Summary Supervises or coordinates casework activities for social service programs to provide counseling and skills training for people requesting social welfare services. Job Description Overview The Caseworker II leads, coordinates, and monitors casework activities for social service programs providing counseling and skills training for individuals requesting social welfare services.

Requirements

• Thorough knowledge of principles and practices of social work and casework methods.
• Knowledge of social service resources in the community.
• Knowledge of social and health issues and the ability to apply knowledge to the solution of diverse problems.
• Ability to effectively interact with clients from various socioeconomic backgrounds.
• Ability to make verbal presentations to small or large groups.
• Ability to work closely with various agencies (law enforcement, schools, employers, health, welfare).
• Communicating effectively verbally and in writing.
• Ability to identify client problems and plan for intervention.
• May require knowledge of alcohol and drug abuse intervention and the 12 Step Program.
• Establishing and maintaining effective working relationships.
• Bachelor's degree (or higher) in Social Work, Counseling, Psychology, Gerontology, Sociology or Criminal Justice field.
• One (1) year of social work/counseling experience providing individual, family or group counseling; social service program development, implementation and evaluation; emergency/crisis case management or group life skills training.
• Valid driver's license with good driving record.
• Personal vehicle
• Polygraph and Background check
• No felony or class A misdemeanor convictions.
• No class B misdemeanor convictions in the last ten (10) years.
• No family violence convictions.
• Cannot currently be on deferred adjudication for any felony, class A or class B misdemeanor.
• Availability for evenings and/or weekends

Responsibilities

• Leads, monitors, and evaluates the work of subordinate caseworkers by reviewing client treatment plans and client progress through the social service program to ensure that clients receive appropriate services and interventions.
• Performs initial assessments of clients to verify eligibility for participation in the programs, develop a treatment plan for the client, or to assign cases to the appropriate counselor.
• Conducts and performs group skills training for clients and their families to teach coping and other life skills to enable clients and families to effectively manage problems.
• Counsels and advises clients and families by developing a client treatment plan to ensure that individuals receive appropriate services and interventions.
• Maintains contacts with various social service agencies and awareness of the scope of services available; makes client referrals for additional social services.
• Evaluates program effectiveness by conducting follow-up interviews and surveys; documents utilization of services to recommend changes in service delivery policy or procedures that will best meet client needs.
• Provides continued training to subordinate caseworkers on treatment and skills training methods to enhance the counseling skills of subordinate caseworkers.
• Performs any and all other work as needed or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees