OVERALL FUNCTION: Investigates assigned reports of need alleging all forms of abuse and provides protective services as directed to eliminate risk to incapacitated older adults. ESSENTIAL FUNCTIONS: Expeditiously responds to assigned reports of need and conducts investigations, as necessary. Often, such cases are of an emergency nature. Often, under adverse conditions, performs face-to-face assessment interviews with older adults, family members, caregivers, and, if necessary, contacts physicians, neighbors, and other providers to evaluate the consumer's situation and environment. Coordinates necessary care, placement, and other services as necessary. Submits findings/reports in an accurate and timely manner for the review of the supervisor and, if necessary, prepares testimony of the same for presentation in a court of law as directed. Develops a Consumer Care Plan to eliminate risk and expedites this Plan in the prescribed time frame, with all available community and legal resources. Maintains accurate and detailed records of findings and actions to be submitted on case files, reports, documentation, and correspondence as required. Other duties as required. Adheres to all policies, laws, regulations, and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees