0000007707.Casemanager.Strengthening Public Health Infrastructure Workforce And Data Systems Strategy A1

Dallas County • Dallas, TX

1d

About The Position

Manages a client caseload for housing and other related social services programs. Management Scope: Manages an average caseload of 250 cases.

Requirements

• Education and experience equivalent to a Bachelor’s degree from an accredited college or university in Social Services, or in a job related field of study.
• One (1) year of work related experience.
• Skilled in the use of standard software applications.
• Ability to effectively communicate both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public.
• Must possess a valid Texas Driver’s License, with a good driving record and reliable transportation.

Responsibilities

• Interviews clients to assess needs or problems; conducts home visits; develops case plans; and implements plans of assistance within agency policies and procedures and established guidelines.
• Requests, verifies and updates client information required to establish or re-establish eligibility, and maintains up-to-date and accurate documentation.
• Prepares monthly case reports, reflecting contacts with clients and agencies on a service or assistance status.
• Maintains contact with clients to establish continued program eligibility; and mail appeal letters for program terminations.
• Prepares and submits all financial assistance payment records for processing.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level