Case Worker

HANAC, Inc.•New York, NY

7d•$19

About The Position

HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. The Case Worker for Extended Services will assist the Program Director with implementing program policies to the clients’ and in carrying out the following tasks: Rate of pay: $19.0962 Required work schedule: MONDAY-THURSDAY; 9:00AM-2:30 PM AND FRIDAY 9:00AM-3:30PM (28 HOURS PER WEEK)

Requirements

High school diploma required.
Must be proficient in data entry (MS Office- Word, Excel)

Nice To Haves

Experience in social services preferred.
BILINGUAL in Spanish preferred

Responsibilities

Making telephone calls to senior citizens who are homebound, to maintain friendly contact and perform “needs” assessment
Engaging in individual visits with clients’ accepted into the program to assess their situation and address any concerns they may be experiencing
Exhibiting a great degree of understanding, empathy, and knowledge of issues affecting seniors
Providing listening skills and strong limit-setting abilities
Engaging in monthly supervision meetings with program supervisor (or director) to discuss the status of client caseload and report any deterioration in a client’s physical, emotional or environmental condition as well as any other issues affecting seniors.
Assisting senior citizens with interpreting forms, notices, entitlement and benefit, housing requirements, completing applications, and writing letters as needed
Developing and maintaining service worker logs that document time spent with each client and important information related to the service provided. Must be capable of imputing this information into a computer data system.
Conducting follow-up activities to assure proper delivery of services/benefits
Referring the elderly to local service providers and city agencies to obtain benefits/services as needed
Escorting the clients to appropriate city agency, if needed, for language translation and/or to ensure proper care and assistance is provided.
Properly following emergency procedures and guidelines in case of an accident/incident on-site, and collaborating with the Program Director in terms of taking appropriate action
Attending regular in-house and/or outside training seminars or workshops to obtain a greater knowledge of the changes in policies and laws affecting seniors and services provided to them.