Case Worker - Futures Department- Youth, Young Adults and Family Services (Mon - Fri, 8:00am-4:30pm)

University Health

23h

About The Position

Who You Are You’re a passionate, empathetic problem-solver with a deep understanding of mental health and substance abuse challenges. You’re ready to empower individuals and help them regain their confidence and stability. You believe in the power of community and collaboration, and you’re committed to making a meaningful difference in the lives of those you support. Your Mission As a Community Support Specialist, you’ll be on the front lines of client care, offering behavioral and socially rehabilitative services that help people lead healthier, more fulfilling lives. You’ll work closely with clients to understand their unique needs and provide the support they need in key areas such as emotional wellbeing, finances, social life, and career goals. You’ll also collaborate with a multidisciplinary team to ensure every client gets the comprehensive care they deserve.

Requirements

• Relevant Background: A degree in Psychology, Social Work, or a similar field—or a solid combo of education and real-world experience.
• Great with People: You’re a strong communicator, active listener, and know how to build trust and motivate others.
• Natural Leader: You support your team, share what you know, and help lift others up.
• Culturally Aware: You’re at ease working with people from all walks of life and committed to creating inclusive spaces.
• Adaptable: Things change fast in this field, and you’re ready to roll with it—thinking on your feet and solving problems creatively.
• Ready to Drive (If Needed): For roles that involve driving, you’ll meet all the safety and compliance standards.
• Growth-Minded: Especially in Employment Services, you're ready to earn your Benefits Planning certification within a year. Learning is your thing.
• Field-Ready: You’ll be out in the community, meeting people where they are—homes, centers, or drop-in spaces. Flexibility is key.
• Organized & On Point: You keep paperwork and compliance in check, so nothing slips through the cracks.
• Always Learning: From onboarding to leadership training, you’re excited to grow and keep leveling up.

Nice To Haves

• Speak “Culture” Fluently: You're skilled at working across cultural lines and making everyone feel seen and respected.
• Love the Open Road: If driving is part of the role, you take safety seriously and know your way around compliance.
• Are a Lifelong Learner: Always up for adding a new skill or certification to your toolkit.

Responsibilities

• Provide life-changing support that helps clients regain control of their emotional, social, and financial wellbeing. Your interventions will help them build self-confidence and emotional resilience.
• Collaborate with an interdisciplinary team to ensure holistic client care. You’ll be at the heart of a supportive, multicultural environment where everyone has a voice.
• Help clients navigate the complexities of life by connecting them with local resources, support networks, and services. You’ll be a beacon of guidance, helping them access everything from financial aid to community groups.
• Utilize your creativity to design personalized treatment plans that are as unique as your clients. You’ll combine skill-building with compassion to help clients break through barriers.
• In times of crisis, you’ll be there with the right tools and support to guide your clients through tough moments and resolve challenges with empathy and expertise.
• Work tirelessly to help clients achieve wellness across all aspects of their lives—spiritually, emotionally, intellectually, and socially.
• Be the voice for clients who may be struggling with legal, financial, or societal challenges. Your advocacy will help them overcome obstacles and thrive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees