Case Worker, Bilingual (Navigator), (1503)

Catholic Charities of the Archdiocese of Washington•Landover Hills, MD

About The Position

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures. JOB SUMMARY: The Bilingual Navigator Case Worker provides comprehensive, holistic support services to vulnerable immigrants, assisting them in identifying and accessing needed services. The position works with clients to assess needs, develop a plan, and operationalize the plan, leading to positive social outcomes.

Requirements

AA degree
Three (3) years’ experience providing services to vulnerable populations.
Driving is required. Must have a valid driver’s license and clean driving record.
Strong spoken communication skills in English and in Spanish.

Responsibilities

Performing individual casework through conducting needs assessments with clients and developing goal plans.
Making referrals to providers and assisting clients in connecting with providers for benefit programs, support services, and training and educational opportunities.
Collaborating with service providers and advocating for clients as needed.
Maintaining prompt and regular contact with clients.
Conducting monthly follow-up with clients for up to one year.
Collaborating with the Newcomer Network team in the provision of services by actively participating in team meetings.
Working with Immigration Legal Services staff to support clients in action plans.
Providing training and education to clients by hosting and teaching classes.
Preparing and organizing class materials and handouts.
Scheduling and administering pre-tests, post-tests, and assessments and accurately recording results.
Documenting attendance and participation according to agency protocols
Conducting outreach through cultivating and maintaining productive relationships with community contacts.
Attending community meetings and outreach events.
Supporting recruitment efforts for volunteers and targeted service providers.
Documenting outputs and outcomes by administering assessments and entering scores in the database.
Entering and maintaining client data into designated computer systems and maintaining client files.
Tracking all referrals and their outcomes.
Timely completing and submitting qualitative and quantitative reports as required.
Performing other job-related duties as assigned.