Case Work Aide

Monroe County, NYRochester, NY
41d

About The Position

This is an entry-level position involving initial and continuing contact with clients, applicants, patients, and patient families. Duties involve assisting Caseworkers, Examiners and other professional staff at the Department of Human Services with helping clients deal with crisis situations including, but not limited to, economic, social and medical problems. The employee reports directly to, and works under the direct supervision of, Caseworkers, Examiners or other higher-level staff members. Supervision of others is not a responsibility of this class. Does related work as required.

Requirements

  • Graduation from high school or possession of an equivalency diploma.

Responsibilities

  • Assisting Caseworkers, Examiners and other professional staff at the Department of Human Services with helping clients deal with crisis situations including, but not limited to, economic, social and medical problems.
  • Initial and continuing contact with clients, applicants, patients, and patient families.
  • Does related work as required.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Executive, Legislative, and Other General Government Support

Education Level

High school or GED

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