Case Specialist

JusticeWorks • Wilmington, NC

9h

About The Position

At JusticeWorks, the needs of youth and families are central to everything we do. Guided by our KidsFirst! philosophy, we do “whatever it takes” to help families achieve safety, stability, and positive outcomes. We provide innovative, strengths-based services that support families in building healthy, safe home environments. JusticeWorks is seeking a Case Specialist to provide comprehensive case management services to children and families in our diversion program. In this role, you will assess family needs, develop individualized service plans, coordinate community resources, and provide ongoing support and advocacy.

Requirements

• Bachelor’s degree in social work, counseling, or a related field
• Previous experience in case management or human services
• Valid driver’s license, auto insurance, and access to a reliable vehicle
• Ability to pass all required background clearances
• Ability to pass pre-employment, post-offer drug screening
• Availability to work non-traditional hours, including evenings and weekends

Nice To Haves

• Strong understanding of family dynamics and related challenges
• Excellent problem-solving, advocacy, and communication skills
• Ability to work independently and collaboratively as part of a team
• Strong organizational, time-management, and documentation skills
• Proficiency in Microsoft Office and case management software
• Ability to connect effectively with individuals from diverse backgrounds

Responsibilities

• Conduct comprehensive family assessments to identify immediate and long-term needs
• Conduct home visits, evaluate resources, and develop individualized family support plans
• Provide ongoing case management, follow-up, and crisis intervention
• Advocate for families and collaborate with multidisciplinary teams to promote positive outcomes
• Transport families in personal vehicle

Benefits

• Medical, dental, vision, and wellness program
• 401(k) with company match
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Tuition reimbursement
• Paid holidays and paid time off
• Employee referral bonus
• Clearance reimbursement and renewal

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level