Case Processor - Felony Screening/Case Processing Unit

State of Delaware•Dover, DE

23h

About The Position

Delaware's Attorney General, the State's chief law enforcement officer, has a broad responsibility to combat crime, uphold civil rights, safeguard families, fight fraud, and protect consumers in the First State. In meeting this mission, Attorney General Kathy Jennings is supported by teams of talented lawyers and staff in the Criminal, Civil, Family, Fraud and Consumer Protection, and Civil Rights and Public Trust Divisions. Each of the more than 500 staff who work in the Office of the Attorney General are dedicated to serving all Delawareans with integrity and passion. Deputy Attorneys General, with critical support from criminal special investigators, victim service specialists, paraprofessionals, and administrative staff, prosecute criminal cases, enforce consumer laws, provide counsel to state agencies, ensure the public's access to open government, protect the abused, and much more. The Delaware Department of Justice is seeking a Case Processor to support the administrative functions of the Felony Screening Unit within the Criminal Division in New Castle County.

Requirements

The ideal candidate will be highly detail-oriented, able to manage multiple tasks with accuracy in a fast-paced, high-pressure environment, and capable of working independently while handling a heavy workload.
Strong written communication skills are essential, with a demonstrated ability to produce error-free documents.
Candidates should have solid organizational skills and be proficient in Microsoft Word and Excel.
One year experience in applying laws, rules, regulations, standards, policies and procedures.
One year experience in record keeping.
One year experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolve deficiencies, interpret information, and track and monitor activities.
One year experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

Nice To Haves

Prior experience using systems such as DELJIS, LEISS, or ENFORCER is preferred.

Responsibilities

Serves as the “intake coordinator” in the Criminal Division, Felony Screening Unit, for Case Processing in New Castle County.
Coordinates the coverage/scheduling of all intakes with Felony Screening Legal Assistants.
Provides the files, grand jury dates, schedules intakes and generates letters for Fast Track.
Data entry is required along with daily contact with police officers to schedule missed intakes and ongoing intakes.
Working with the Legal Assistants in finding files, entering the intake and Grand Jury dates into the electronic system, as well as pulling the files for the next day and preparing the files for the nighttime intake schedule.
Updates are input into the computer for the event screen in the DELJIS AG Case Tracking where a list of cases is maintained.
Responsible for answering a high volume of phone calls and emails, which involve scheduling and rescheduling intakes in addition to participating in the rotation for coverage of the main Criminal Division Receptionist phone lines.
Will run NCIC records for Board of Pardon/Board responses.
Will close files.
Will maintain and monitor a list of missed cases known as the “needs intake” list, which has to be coordinated and distributed amongst court liaisons.
Assist the Administrative Specialist and Deputy Attorneys General on other clerical tasks such as Preliminary Hearing offers, typing informations for Pleas by Appointment and other administrative tasks as requested.
Generate (via spreadsheets) statistics for Legal Assistant's intakes; intakes by police officers (day and evening intakes).
General back-up for the case processing unit. As such, the employee will be trained to assist with file-creating, downgrades, continuance requests and loading charges for PBA to assist the unit on an as-needed basis.