Case Monitor, Assisted Outpatient Treatment

City of New York • Long Island City, NY

2d

About The Position

Case Monitors ensure compliance of court orders and voluntary agreements for those individuals determined to be eligible for the program and monitor the mandated services effectively and efficiently for this high-risk population.

Requirements

• Graduation from an accredited graduate school of social work as evidenced by a master's degree or certificate and four years of full-time paid experience in public health, medical or psychiatric social work, at least two years of which must have been in a supervisory, administrative or consultative capacity.
• Within 18 months of the date of appointment, all candidates will be required to obtain a certificate as Certified Social Worker (CSW) issued by the New York State Department of Education.

Nice To Haves

• Extensive knowledge of community mental health resources.
• Familiar with mental health terminology.
• Strong interpersonal and communication skills.
• Strong organizational and time management skills.
• Ability to interface with service providers from all sectors of the service system.

Responsibilities

• Monitor consumer adherence to court order and treatment plan.
• Monitor weekly contact with Care Coordinator (CC), Assertive Community Treatment (ACT), or Intensive Mobile Treatment (IMT) to ensure that all service providers are fulfilling their required responsibilities.
• Verify consumer services monthly by completing the monthly service verification.
• Assist in the development of treatment plans and ensure their timely completion.
• Document any changes to the treatment plan as needed and in consultation with AOT psychiatrists during the order.
• Monitor, follow-up, and document significant events timely and according to the policy and procedure guidelines.
• Facilitate involuntary transport of consumers by documenting the legal basis for transport and providing a brief psycho-social for the hospital emergency department who will evaluate the consumer.
• Participate in case conferences to discuss consumer eligibility for AOT as well as progress under the court order.
• Maintain consumer electronic and hard cover record.
• Collaborate with other treatment/service providers and/or hospitals regarding current consumers.
• Conduct investigations to determine whether the consumer meets legal criteria for an order for Assisted Outpatient Treatment.
• Review and approve treatment plans provided by hospitals in consultation with the AOT psychiatrists.

Benefits

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
• Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees